Richard Bellino

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This was the best experience I have ever had. They attentive and good communicators. Would highly reccomend to everyone. They attentive and good communicators. Would highly reccomend to everyone. More

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Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they told me, otherwise, I would not have moved forward with buying the car. After having the 2020 Corolla for 9 months, the whole system including airbags, heating, windshield wipers, headlights, etc. started to malfunction. I made an apt for Thursday 2/1/24. With no updates I called the next evening and they had not even looked at the car. It is now Tuesday 2/6 and they STILL have not looked at my car. I told them I will be there today after work to enable the device in my car so they can work on it and got the okay! But when I got there they told me they don’t have time. I now have to take a day out of work to hold their hand. I DO NOT RECOMMEND TOYOTA SERVICE FOR MAINTENANCE! More

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AVOID. Avoid like a Covid patient is coughing on your neck. Went in to purchase a white and black 2021 4 Runner Venture model on January 5th. They didn’t have any in stock, but the salesman (Andrew) neck. Went in to purchase a white and black 2021 4 Runner Venture model on January 5th. They didn’t have any in stock, but the salesman (Andrew) assured me he could have one for me in a week, because “Nashua Toyota is the biggest dealer in the area”. I specifically told him I didn’t mind waiting a week or so, but that if it was going to be any longer than that I wasn’t interested. He promised me as he took the $500 deposit that I would have it within a week. The next day (1/6) I happened to message him asking if he had a grey one coming in. He said he did have one coming in this week. He ended up calling me, and during the conversation the delivery time on the white one went from 7-10 days to 6-8 weeks to “I don’t know”....all in the same conversation. He did assure me the grey one would be arriving within 7-10 days and that my name was on it. I specifically told him that if it wasn’t here by the end of the week of 1/15 I wanted a refund. He again assured me it was on the way. I messaged him the other day ((1/12) asking about the grey one and didn’t get a reply for about a day. He stated he was dealing with a sick child. Fair enough. Today (1/14) I get a text from him stating he was still dealing with the sick child and his sales manager was going to call me. Since I was in the area I figured I’d drop by to see what was going on. Andrew was there with customers but one of the sales guys made sure he saw me. He came over with every apology in the book, then went out back and called the sales manager, whose desk I was standing next to. I could tell they were talking about me so I turned to the sales manager (Rich?) and asked him point blank when they were getting the grey 4 Runner with my name on it. His reply? “Oh, we’re not.” Yup. They xxxxxx me around for almost 10 days. Amazingly I didn’t have to fight to get my deposit back. I have the texts and would be happy to share. Nashua Toyota is the worst dealership I have ever dealt with. The blatant lies and disrespect were uncalled for. Don’t believe a word out of their mouths. More

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