Check out Rich Engleman's reviews on DealerRater

March 11, 2025

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Worst experience I've ever had in nearly 50 years of driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignme driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignment done????? After starting and stopping the car 5 lights plus a warning message came on. I was told that was because of a faulty alignment. All they said war the front of my car must have gotten hit after I left the dealership but they couldn't find a faulty sensor. Lastly, I asked that the clock be taken off military time. It was but it is set 2 hours and 20 minutes ahead of time i checked the manual under clock. It says to refer to page 2-49.Page 2-49 refers you to page 2-27. Page 2-27 refers you to separate Nissan Connect Owners Manual . I never received a separate Nissan Connect Owners Manual. I took the car back the same day and received no information for 3 hours until someone came and told me the car was done. As I said worst service ever. Michael Schwar More

by mnMichael Schwarcschwar

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Recommend Dealer

No

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh, Robert Workman

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Mar 12, 2025 -

Kelly Nissan of Route 33 responded

Michael, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your service experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 610-972-5498, so that I can address your concerns. Sincerely yours, Jon Miller, Service Manager, Kelly Nissan of Route 33.

February 26, 2025

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I feel Kelly Nissan is always reliable and the staff is always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used to live. More

by Sparkle

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh , Tifanie Hall

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Feb 26, 2025 -

Kelly Nissan of Route 33 responded

Sparkle, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

February 18, 2025

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Very friendly and inviting experience. All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! More

by elaine

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh, Robert Workman

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Feb 18, 2025 -

Kelly Nissan of Route 33 responded

Elaine, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

September 21, 2024

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Always helpful and friendly. Work is thoroughly explained and done completely. Very courteous staff. I would recommend this dealership to anyone! Work is thoroughly explained and done completely. Very courteous staff. I would recommend this dealership to anyone! More

by Diane63

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Recommend Dealer

Yes

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Sep 21, 2024 -

Kelly Nissan of Route 33 responded

Diane, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

August 19, 2024

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All employees were extremely nice and friendly. The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way out. More

by nknoll

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh, Robert Workman

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Aug 19, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

July 16, 2024

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Great experience as usual. Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area. Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area. More

by srosenfeld953

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Michele Marsh

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Jul 17, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

June 20, 2024

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Outstanding service from a professional team of employees!! I just wish Jon was gay so I could ask him out. employees!! I just wish Jon was gay so I could ask him out. More

by LongLarry

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh, Robert Workman

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Jun 20, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

May 30, 2024

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The service team was very helpful. They were prompt. They were efficient and they were very friendly. They were prompt. They were efficient and they were very friendly. More

by Hdmech555

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle, Michele Marsh, Robert Workman

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May 31, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

April 17, 2024

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Everyone is very nice. They explain everything before they do work in your car.. The kid area is perfect for a little one. They explain everything before they do work in your car.. The kid area is perfect for a little one. More

by Carmy

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Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Heather Ardle

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Apr 18, 2024 -

Kelly Nissan of Route 33 responded

Carmy, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

March 06, 2024

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Great service. very friendly and professional.Quick service and informative on any situation regarding the vehicle very friendly and professional.Quick service and informative on any situation regarding the vehicle More

by frontierman58

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Recommend Dealer

Yes

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Mar 06, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568