Rich Allen

My wife traded in her 2016 Jeep Compass and paid cash for 2025 Jeep Grand Cherokee $24k. We were told by Rich Allen he was gassing up the vehicle before detailing. We left dealership with 1/2 tank of fuel an 2025 Jeep Grand Cherokee $24k. We were told by Rich Allen he was gassing up the vehicle before detailing. We left dealership with 1/2 tank of fuel and 2 sets of keys with bad batteries in the key fobs. We signed all paperwork and given a figure of over $24k in which we went to our bank and came back with cashier's check. Shook hands and left. We were told Rick and Anthony would contact us when the registration and title were received. My wife called 3 weeks later and was told both were sitting in the dealership. My wife picked it up and 30 minutes later Anthony called for Lisa. I called back and he said there was a $59.00 error and would it be a problem to drive over and pay for the mistake. I said "absolutely not, we were given a 1/2 tank of fuel, 2 key fobs that needed new batteries and waited 3 weeks to be contacted only to call and find out all paperwork was sitting there. We did not make the $59.00 error and were very unhappy that he would ruin a $35k sale that would have received 5 stars for all concerned. What a joke of a question? Thanks for listening, Mark & Lisa Campbell More

by CAMPBELLSHANDYMANSERVICE Verified Customer Verified Customer

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Great staff. Rich and Anthony offered me great service. The whole process was easy. Definitely will visit again. Rich and Anthony offered me great service. The whole process was easy. Definitely will visit again. More

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Had a great experience purchasing at Pellegrino Jeep through every step of the process! There was no high pressure sales, which I can't stand. Jennifer Toce was knowledgable about the brand and helped m through every step of the process! There was no high pressure sales, which I can't stand. Jennifer Toce was knowledgable about the brand and helped me narrow down a tough choice. Anthony and I worked out the details and came to an agreement that left us both walking away happy. Jennifer Pinto walked me through the paperwork and left me feeling confident to sign. Rich was extremely helpful getting me to the correct person at the cashiers desk and assisting with my new plates. I will absolutely purchase from them again! More

by jessica@poconostoshore.com Verified Customer Verified Customer

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I returned to Pellegrino Jeep because I had a fantastic experience the last time in 2023. experience the last time in 2023. More

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we have been dealing Anthony pinto and previously with Steve Harris for 18yr. and now Patrick has been dealing with us. It is always a pleasure to deal with the sales, service and parts dept. We come Steve Harris for 18yr. and now Patrick has been dealing with us. It is always a pleasure to deal with the sales, service and parts dept. We come from SINY to buy our cars. No pressure, always get the best price(Sometime got to bust chops) But the team that they have there are aces in our book. Where do your salesman and Sales manager call and send you a text to make sure everything is fine with the vehicle. But I have to also thank you former parts manager Mike Klein , who still there as a driver meeting him over 22 yrs ago at another dealership and we followed him to pellegrino jeep. More

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Everyone at this dealership was kind and professional from the moment I stepped in the showroom until I left with our new Jeep. Thank you to Rich and Anthony for your outstanding service! from the moment I stepped in the showroom until I left with our new Jeep. Thank you to Rich and Anthony for your outstanding service! More

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Rich, Anthony, and Jennifer made this purchase a top-flight experience. Went out of their way to get the vehicle I wanted. This was the smoothest new vehicle purchase I've yet encountered. Glad t top-flight experience. Went out of their way to get the vehicle I wanted. This was the smoothest new vehicle purchase I've yet encountered. Glad to be part of the Pellegrino Auto Group! More

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One of the easiest and best car buying experiences we have had! Rich is a great salesman and Anthony worked his magic with the deal! have had! Rich is a great salesman and Anthony worked his magic with the deal! More

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This was a great experience. Rich was friendly, patient, very informative about the car and the process . Him and team were great. Rich was friendly, patient, very informative about the car and the process . Him and team were great. More

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I had a great experience at Pellegrino, staff wasn't pushy and gave me options. Held true to their word when I returned two days later. pushy and gave me options. Held true to their word when I returned two days later. More

by andrew.vaugh Verified Customer Verified Customer

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