Ricardo "Rick" Torres

Rusnak Audi in Pasadena has very professional staff who are very mindful of not only locking in your business but also keeping it for years to come. I am a repeat customer who bought a car from them 8 year are very mindful of not only locking in your business but also keeping it for years to come. I am a repeat customer who bought a car from them 8 years ago. I returned, bought another car, and received the same excellent service. They know how to take care of their customers. More

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Do yourself a favor and ask for Rick Torres. I was in and out in less than two hours. No haggle or hassle. This was my first luxury car experience and I’m never going back. Highly recommend. I was in and out in less than two hours. No haggle or hassle. This was my first luxury car experience and I’m never going back. Highly recommend. More

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We would like to personally thank Taylor, Rick, Ray, and Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2 Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2024 Audi sport back Q5 and look forward to doing future business with them. We will refer them to all our friends and coworkers. More

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Super easy deal on a very rare car. No tricks, no games, no gimmicks. Everybody at the dealership was easy to work with and made it a stress-free transaction. No tricks, no games, no gimmicks. Everybody at the dealership was easy to work with and made it a stress-free transaction. More

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I had a wonderful experience with the folks at Rusnak Audi in Pasadena. From the women who greeted me and one who helped me test drive a couple cars to my Brand Specialist, Rick Torres, who was phenomena Audi in Pasadena. From the women who greeted me and one who helped me test drive a couple cars to my Brand Specialist, Rick Torres, who was phenomenal. He was just genuinely nice, helpful, honest, and so easy to work with, just no stress at all with the purchase. Then Ribal Eldanaf was super patient and kind through the purchasing process and finally Tristan as the tech specialist helped onboard me with regards to my new vehicle and all the fun personalizations that are possible. I’d highly recommend you visit Rusnak Pasadena Audi and experience their level of service. More

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From the first phone call with Rick to the final explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the exceptional service to come. John's guidance throughout the entire process, from selecting the right car to explaining its features during the test drive, was invaluable. Ribal ensured a seamless and efficient purchasing process, while Elizabeth's expertise in technical features added the perfect finishing touch. Together, they exemplify the pinnacle of professionalism and dedication to customer satisfaction. My heartfelt thanks to the entire team at Pasadena Audi for making my car-buying journey truly remarkable. More

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Rick was great, and very reponsive. Brian Sales Manager, is also great and efficient, got a quote and a deal done in no time. Brian Sales Manager, is also great and efficient, got a quote and a deal done in no time. More

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This dealership was full of friendly helpful people, from everyone in the service department to the office staff. The salesman was quite knowledgeable and very helpful. And my aggressive, which we appreciate everyone in the service department to the office staff. The salesman was quite knowledgeable and very helpful. And my aggressive, which we appreciated. More

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Everyone at the dealership was friendly, straightforward and professional. There were no surprises—everything worked out as expected. I couldn’t have asked for a better experience. and professional. There were no surprises—everything worked out as expected. I couldn’t have asked for a better experience. More

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I'm very satisfied with the service of Audi Pasadena. I chose an Audi A4 2023 online and went to check it out in person and there were no surprises, Everything was the same as posted on website. My Sales I chose an Audi A4 2023 online and went to check it out in person and there were no surprises, Everything was the same as posted on website. My Sales Agent Rick, did an amazing job assisting me and honoring my requests of adjusting the package. I also got a great trade-in value for my old vehicle. Rick is a professional, sincere and knowledgeable sales agent. I'm very happy with his service and will go back for my other family members and will also recommend Rick and the dealer to my friends. Thanks ! More

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