Rhonda Harbor
Rhonda Harbor at Tony Serra Nissan
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Rhonda Harbor

Internet / BDC

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Rhonda Harbor

October 14, 2024

Dealership Rating
Employee Rating

Very knowledgeable and helpful. You get that down home comfortable feeling from everyone that works there. More

by johns29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Dealership Rating
Employee Rating

Quality work has always been performed at reasonable prices scheduling can be difficult at times More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2024

Dealership Rating
Employee Rating

Service was fast and explained well with everything that they did to the vehicle. Madalyn was wonderful and very courteous with me while I was stressed out. More

by ashley_coe_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 12, 2024

Dealership Rating
Employee Rating

They're awesome! They Always get everything done quickly. So I don't have to wait to long. More

by Vampiralist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

Dealership Rating
Employee Rating

The outside of the car was not as clean as it should have been upon delivery of a brand-new vehicle. Also, no one explained how to operate the various features of the dashboard. More

by jimhumiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 24, 2024

Tony Serra Nissan responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (256) 739-1771 so we can work towards a solution. Thank you and have a great day.

August 21, 2024

Dealership Rating
Employee Rating

They do good work and are exceptionally friendly. One of the saleswomen gave me a xxxxxxx in the restroom. More

by Chester Davitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
Employee Rating

Very displeased with this dealer ive always heard horror stories about Serra, but hoped it would not be true... Very poor leadership and communication and above all dishonest. would not recommend no one to More

by Steve Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

April 01, 2024

Dealership Rating
Employee Rating

I drove in to see the Cars on the lot. ,I was ready to trade for a newer auto. The people that worked there are really nice and I looked at a number of cars,and wound up trading cars.I More

by cbond78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 16, 2024

Dealership Rating
Employee Rating

I contacted the dealership to get my auto oil and filter replaced. I had just recently moved from South Carolina and didn’t have a local dealer to service my auto . I called Tony Serra Nissan and they made More

by Keithlindsey744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 19, 2023

Dealership Rating
Employee Rating

4th car I have purchased and it’s always a great experience!! All the people are great to deal with!! More

by CullmanCounty256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Tony Serra Nissan responded

Cullmancounty256, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Cullmancounty256, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Cullmancounty256, we are very happy to have provided you with such a positive experience!

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