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Rexx Graham
Rexx Graham at Beck Ford

Rexx Graham

Sales Associate

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Rexx Graham

June 06, 2025

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Employee Rating

Rex was very kind and Took time to explain to me what was causing the problem how they had attempted to fix it More

by PROZAC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Beck Ford responded

Thank you for your review! We're glad to hear that Rex took the time to clearly explain the issue and the steps taken to resolve it. Providing transparent and attentive service is important to us, and we’re happy Rex delivered that experience. If you need anything else, we’re always here to help!

June 02, 2025

Dealership Rating
Employee Rating

Didn't have to wait long, service was quick and everyone was friendly. Always use this place for servicing. More

by STARWOLFX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 02, 2025

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Employee Rating

It has become too expensive for an oil and filter change. I'll have to start doing it myself again. More

by TSCRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Jun 05, 2025

Beck Ford responded

Thank you for your feedback. We understand that rising costs can be frustrating, and we’re always working to provide competitive pricing while maintaining high-quality service. If you’d like, we’d be happy to review your recent visit and see if there are any available discounts or maintenance packages that could help in the future. Your business is important to us, and we’d love the opportunity to keep servicing your vehicle.

May 24, 2025

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Employee Rating

Simply incomparable to others. A fair deal and great service after. Would recommend them to anyone ! More

by JBlaster1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Joel Price, Mark Roser, Mike Harrison

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May 27, 2025

Beck Ford responded

Thank you for the great feedback! We're glad to hear the mobile service worked out so smoothly and that our team was able to arrive early and get the job done quickly. Convenience and efficiency are what we strive for, and we’re happy we could deliver that for you. We appreciate your business and look forward to helping you again in the future!

May 23, 2025

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Employee Rating

in 64 years my first new truck. Everyone did a great job thanks for the Patience with My grouchy old self More

by JHP4PPSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Buckes, Ike Ettinger, Rick Fullerton, James May, Joel Price, Jeremy Ricks, Mark Roser, Joe Breedlove, Mike Harrison

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May 27, 2025

Beck Ford responded

Thank you for sharing such a special milestone with us! We’re honored to have been part of your very first new truck experience after 64 years. Our team was happy to help every step of the way — grouchy or not! 😊 We truly appreciate your kind words and your trust in us. Enjoy that new truck, you’ve earned it!

May 15, 2025

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Employee Rating

The service was really great. Expensive but great! I would recommend them to any one More

by DMCARPENTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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May 16, 2025

Beck Ford responded

Thanks for the 5-star review! We appreciate your business and the recommendation!

May 12, 2025

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Employee Rating

Rexx was very good handling the situation entirely while my car was there.i appreciate good customer service 👍 More

by LIZKRAEMER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Beck Ford responded

Thank you, Liz! We're thrilled to hear that Rexx took great care of you and your vehicle. Providing excellent customer service is always our goal, and we’re glad Rexx delivered. We truly appreciate your feedback and look forward to serving you again in the future!

May 05, 2025

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Employee Rating

Rex took apart my key pod to trouble shoot it, sold me a new one and reprogramed it, plus he helped my wife get her Lincoln fixed same day, also I had a new battery put in my F150 last week, good job, every More

by DONKREUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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May 05, 2025

Beck Ford responded

Hello Don, Thank you for the great feedback! We're glad to hear Rex went above and beyond to help with your key fob and that your wife’s Lincoln was taken care of the same day. It’s also great to know your F-150 is running strong with the new battery. We truly appreciate your trust and are happy to hear our team delivered friendly, efficient service across the board. We look forward to helping you again whenever you need us!

April 30, 2025

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Employee Rating

Excellent service ! Very impressed with the service dept but Back when was palatka it had a good service Dept ! More

by mermaidangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Harrison

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May 05, 2025

Beck Ford responded

Thank you for the 5-star review! We appreciate your business!

April 28, 2025

Dealership Rating
Employee Rating

Great service and excellent customer service I enjoyed taken my car to be serviced. Thank you beck More

by pbrown38638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mark Roser, Mike Harrison

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Apr 29, 2025

Beck Ford responded

Awesome! That's exactly what we like to hear! Thanks for sharing your feedback. See you next time!

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