Rexx Graham
Rexx Graham at Beck Ford
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Rexx Graham

Sales Associate

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Rexx Graham

March 30, 2025

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Employee Rating

The customer service in the service center is awesome. They answered all my question and also explained to me what service they performed on my vehicle when I picked up my vehicle, along with giving me wr More

by BWELLS1154
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Recommend Dealer
Yes
Apr 01, 2025

Beck Ford responded

Thank you for your kind words! We're very happy to hear that our service team provided you with a great experience and took the time to answer all your questions. Keeping you informed about your vehicle’s needs is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!

March 13, 2025

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Always helpful and respectful. Service is always clearly communicated. Rexx is always helpful and keeps me updated throughout the process. More

by jfrank6
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Recommend Dealer
Yes
Mar 25, 2025

Beck Ford responded

Thank you! We'll share your review with Rexx. See you next time.

March 06, 2025

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Got my recalls done in a timely manner, and fixed the issues I had with my truck. More

by pjayceway
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Recommend Dealer
Yes
Mar 10, 2025

Beck Ford responded

Thanks for taking a moment to provide a 5-star review. We look forward to serving you again in the future. Please reach out if we can do anything at all on the sales or service side of our dealership.

March 01, 2025

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Very friendly service and fast repair. Highly recommend them. Small town atmosphere. Drove 45 miles for service because my local Ford dealer is double the price and not helpful. More

by Steve
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Recommend Dealer
Yes
Mar 06, 2025

Beck Ford responded

"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Providing friendly, efficient, and affordable repairs is always our goal, and we're honored that you made the trip to see us. We truly appreciate your support and recommendation. If you ever need anything in the future, we’re happy to help!"

February 26, 2025

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Recent service was great BUT very unhappy that I have been waiting over a year for parts to fix my windshield trim We have had several appointments. I understand Ford is only sending limited amounts fo More

by catstevens
Service Price Transparency
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Recommend Dealer
No
Feb 27, 2025

Beck Ford responded

Hello, Thank you for your feedback and for recognizing our recent service. We completely understand your frustration regarding the delay in getting the necessary parts for your windshield trim recall. Unfortunately, as you mentioned, Ford has been supplying these parts in limited quantities, which has affected our ability to complete the repair as quickly as we would like. However, we've just been made aware that we've received several of the required parts in to complete this recall. Please call us at (386) 328-0344 ext. 265, to schedule an appointment before our current supply is depleted. We truly appreciate your patience and look forward to completing this recall service for you. Have a great day!

February 22, 2025

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From day one, my experiences with Rex have been excellent! He’s an amazing service manager who really knows his stuff and takes the time to explain what and why things need to be done. Jeremy got m More

by V_ANNJ
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks

February 22, 2025

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Awesome service. Friendly employees. The service is beyond what i expected from the local dealership. More

by LILLA55198
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Recommend Dealer
Yes

February 11, 2025

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Rexx is very knowledgeable and took the time to explain the service process. I was extremely happy with my service. More

by GSWILLOWER
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Recommend Dealer
Yes

February 03, 2025

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They did good job cars running good so far no problems. The people are very nice. More

by d.cur59
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Recommend Dealer
Yes
Feb 06, 2025

Beck Ford responded

Thank you for taking the time to provide a review. We appreciate your business. See you next time!

January 25, 2025

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Employee Rating

Great service & friendly professional interaction with the advisor who seemed genuinely happy to help both when I dropped the vehicle off as well as when I picked it up. More

by julianneholmes
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Recommend Dealer
Yes
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