Raymund Valenzuela | Page 5

Phil Tesoreiro is my hero My experience with leasing a new Honda civic was made so extremely easy and I can't appreciate Phil's help, professionalism, and patience enough. He w My experience with leasing a new Honda civic was made so extremely easy and I can't appreciate Phil's help, professionalism, and patience enough. He was such a great joy to work with and I highly recommend him to anyone walking in (much as I did) with no firm direction in mind. He helped me with all the pro's and con's and was very kind. Furthermore, he has a great sense of humor and knows how to read a customer. More

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Very professional sales team My salesman Andre Aoun was very patkent and friendly and helpful. I leased a car fom him last year as well and specifically asked for him again becau My salesman Andre Aoun was very patkent and friendly and helpful. I leased a car fom him last year as well and specifically asked for him again because he was a pleasure to deal with. I have been driving Honda's since 2003 More

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I feel like they could care less Shocking that Honda allows this place to operate under its brand. The only good news was that I found the make and model and color car i was looking Shocking that Honda allows this place to operate under its brand. The only good news was that I found the make and model and color car i was looking for with low milage. In short the only good thing about this place was its inventory and that needed some work as i will explain. The negatives of my experience with Staten Island Honda are many. For starters the car was a 2011 (making it just about 5 years old)...when I asked the salesmen if it was certified pre-owned he said they do not certify anything older than 3 years. I found out that this is true on a dealer to dealer basis and that they could have certified the car for me but didn't. Not only would they not certify the car they would not budge on "internet' price, which was very frustrating considering drove 2 hrs each way to get the car. The layout of the dealership is even shady. They sit you in a corner cubicle away from the manager's office so that when they go ask on for a better deal you cannot actually see them do it. My salesman could have went to the bathroom for all I know. He came back and said I’m sorry I asked and we can’t move on this proce. Oh! and the car came with 1 key! I had to pay 100+ dollars for a spare...they refused to make one for me. Not wanting to commute a second time I hoped that I would be able to take the car right away but was told I had to wait a day because they had to get car "ready for me". I asked if that meant they would touch up areas of the car where there were small chips of paint and scratches on rear bumper and I was told “yes we will do the best we can but we need to get the car inspected and cleaned for you.” The touch up work was minimal if any at all. Since they would not budge on the price and I asked them to thrown in a free touch up paint pen and the salesmen Ray told me that they would have to order it because Honda no longer uses taffeta white (According to my local Honda dealership this is a very popular color and they had the pen in stock for 12 bucks). Other annoying aspects to my experience with the car and SI Honda was: The car came with no user manuals at all. The front plastic license plate holder was broken. It has since been replaced for 14 bucks from amazon. The radio was locked upon purchase (thank god there was a sticker with code in glove box). The second most unbelievable part of the experience (first being no spare key) there was no jack or tire iron in the trunk. I still cannot believe that they got that one past me. It still is unthinkable that a Honda dealership selling a used vehicle (A Honda) would not pay attention to small details that would be relatively cheap to better serve their customers. I give this Honda dealership a big thumbs down. I feel like the people there could care less if I bought a car from them or not. As for financing look out! These guys are snakes. I have excellent credit and they offered me 6.5%. I was able through my car insurance's bank get 3.5% and I am sure if I shopped around more I could have done much better. More

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Excellent I've always been so leary of car dealers and always find the process extremely stressful. My mind was completely changed after leasing my first car fr I've always been so leary of car dealers and always find the process extremely stressful. My mind was completely changed after leasing my first car from Staten Island Honda. The salesman Raymund was amazing!! He made the process so simple and stress free that I still can't believe it. He worked with our budget and got us a great deal. Start to finish the whole experience was excellent and the car is beautiful. I would highly recommend Raymund, he was truly awesome! More

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Great! I have been buying or leasing cars from S.I. Honda for about 20 years. I only deal with Raymund Valenzuela. He makes the whole experience pleasant a I have been buying or leasing cars from S.I. Honda for about 20 years. I only deal with Raymund Valenzuela. He makes the whole experience pleasant and mutually acceptable for both parties. He knows his business Once again this November I leased a 2015 Honda CRV from him. The experience from start to delivery was done professionally. I give Raymund 10 out of 10. I never hesitate going to S.I. Honda because I know Raymund will get the job done. He is an invaluable asset to your business. The O'Byrnes More

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Highly Recommend Raymund Valenzuela I came back to Raymund Valenzuela at Honda of Staten Island to lease my 3rd Honda SUV. It was a great pleasure to work again with very professional, k I came back to Raymund Valenzuela at Honda of Staten Island to lease my 3rd Honda SUV. It was a great pleasure to work again with very professional, knowledgeable and experienced sales person. Raymund spent reasonable amount of time explaining lease terms. I will highly recommend him to my friends and come back there once my lease is over. More

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EXCELLANT SALESMAN--- Raymund Valenzuela great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high great experience dealing with Raymond for a 2015 honda accord lx, friendly ,very professional, great price, down to earth , NOT pushy at all, no high pressure sales pitch. would def. refer people in the future. a real pleasure, and buying a new car can be a major problem, but not here !!!! thank you very much Richard and Maricar 10/21/2015 More

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Great Experience Just got home with my new car! I couldn't be happier with my car and service I received. Raymund is very personable and great to work with. The whole Just got home with my new car! I couldn't be happier with my car and service I received. Raymund is very personable and great to work with. The whole process was a lot easier than I expected it to be and I left happy and feeling that I got the best deal possible! More

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A great experience as always. This is the third accord I have purchased. the sales process was easy and fully understandable. More important, the after care in the service depart This is the third accord I have purchased. the sales process was easy and fully understandable. More important, the after care in the service department has be consistently timely, well done and courteously delivered. More

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Having never considered a Honda before, there is a lot to be said as I left the dealership with a new car that day. Raymund spent a considerable amount of time with me test driving the civic and going over a be said as I left the dealership with a new car that day. Raymund spent a considerable amount of time with me test driving the civic and going over all of the questions I had. He was very thorough and helped me obtain insurance, return my Ford, and obtain license plates through the DMV. I love the new car and am grateful for Raymund's service throughout the entire process. More

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