Ray Johnson | Page 24

Mr. Ray Johnson was so professional! He ensured we had the vehicle that we were looking for with a great price! Thanks to his great work we were able to get all the assistance we needed in getting our ne the vehicle that we were looking for with a great price! Thanks to his great work we were able to get all the assistance we needed in getting our new vehicle and utilizing its' impressive new features! The Reed-Lallier Chevrolet dealership was exceptional and presented a extreme welcoming atmosphere! Thank You! More

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When my truck was involved in an accident a few weeks ago I knew that it would be going to Reed-Lallier. I know several body men up there and knew that the work was quality and it was. When it was time for i I knew that it would be going to Reed-Lallier. I know several body men up there and knew that the work was quality and it was. When it was time for it to go to service it became a nightmare. It is currently up there now and has been for over a month. The first time I was able to get my truck from service it was a mess. When it was time for them to replace my balljoint I specifically told them that they can not use a stock ball joint because I have a fabteck suspension lift. Obviously they didnt care because they installed it anyways and it had collapsed on me before I even made it home. As I was driving it away I realized that my brakes had been barely bleed and there was tons of air in them, the alignment was either halfway done or not done at all and to top it off the pins were not put back in my caliper so they began to seperate as I was driving down the road. When I went to confront them about it the service advisor told me that she didnt know what to tell me that I should talk to the body shop. The body had nothing to do with why her techs did a horrific job on my truck. Thank god for the body manager Nick. When I went to him he apologized several times even though it wasnt his fault. He immediantly went to ordering the parts that were supposed to be installed on my truck and he put me into a loaner car. He is truely a professional and dedicated to customer service. My truck will never see the Reed-Lallier service shop ever again. More

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