Ray Cotto
Ray Cotto at City Volkswagen of Chicago
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Ray Cotto

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
536 Reviews
5.0

536 Reviews

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536 Reviews of Ray Cotto

April 11, 2025

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Employee Rating

I went in to the dealership to test drive a Tiguan and was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful througho More

by Courtney
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Recommend Dealer
Yes
Apr 11, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 07, 2025

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Employee Rating

Came Came to City VW to just look and as soon as I walked in I was immediately greeted by Ray Cotto in sale. If it wasn’t for which I was greeted by someone else and they lost out. Ray said the right More

by reggiesoward64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Apr 07, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 05, 2025

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It has been a stressful look for a car especially in these times. Me and my family went to Volkswagen of Chicago and right of the bat I was welcomed by Ray Cotto and he explained and showed us everythin More

by Ejablonski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Apr 05, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 26, 2025

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Eddie was awesome! I was apprehensive about purchasing a new vehicle. I was anticipating smoke and mirrors and a pushy sales rep that would ignore my wants and needs. H More

by T. Quinones
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Eddie Speck

Mar 27, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 11, 2025

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Drive down from Melrose park to look at a 2018 Toyota Camry at City VW of Chicago and we only made the deal because of Ray and the General Manager Tim.They worked diligently to get us approved and before More

by prisma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Mar 11, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 20, 2025

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This would be the second vehicle we purchase from Volkswagen. Our original sales man Rey Cotto was not able to see us here today and referred us to his colleague Brandon Rosenow who helped us with th More

by natalie2019lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

City Volkswagen of Chicago responded

Thank you, Natalie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 16, 2025

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Exceptional Customer Service from Ray at Volkswagen City Chicago! I recently leased a Tiguan from Volkswagen City Chicago, and I cannot say enough great things about my experience, thanks to Ray. From st More

by jaimlane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Rybowiak, Tim Curran

Feb 17, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words for Ray and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

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Ray Cotto, the sales consultant, Tim Curran, the general manager, were professional and helpful during the process of purchasing my vehicle. From the first telephone call, I believed they had my best intere More

by CatrinaF24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Feb 09, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Catrina, for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 08, 2025

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Employee Rating

Ray is very personable and efficient. Ray is knowleadgeable about the brand and answered any question I had. Highly recommend asking for Ray when butting a VW More

by Sfarrell207
Recommend Dealer
Yes
Feb 09, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ray delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 06, 2025

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Ray was professional and sincere in helping us look at the new Tiguans. He was knowledgeable and easy to communicate with; he made the purchase and trade-in process easy and painless. Last time we purchas More

by Delilah S.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 07, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service, Delilah! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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