Raul Gallegos

After months of searching, I’d found the car I had been searching for. Although a state away in New Mexico, and after much due diligence, I decided to fly to ABQ and take them up on their offer to pick m searching for. Although a state away in New Mexico, and after much due diligence, I decided to fly to ABQ and take them up on their offer to pick me up at the airport for the 1 hour drive to the dealership. A little light packing and off to SantaFe Toyota to pick up my “excellent condition” 2024 Telsa Model 3 with only 8800 miles. I arrived at the airport and as expected, my driver, Dale, picked me up right on time. We quickly made our way to SantaFe to do the paperwork so that I could make the 7 1/2 drive back to Phoenix that evening. All that was left to do was an inspection of the car, a quick test drive, and I’d be headed back home. And this is where things turned bad. When we arrived, I saw the car that I had come so far to buy. The interior was perfect; just as described. The exterior, paint overspray. Discolored, and probably wrecked. Carfax was clean but as a large dealer of….cars, you would think that they would be an expert in…cars. And finally, to make sure that I was totally insulted, the GM offered me a $200 discount because of the condition. The only thing missing from this dealership is a sign that says, “Buy here, sell here”. Standards are incredibly low. More

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We came in on 4/23/25 and test drove the tundras. We made offer, the salesman (Derek)was very nice. We hasn’t came to any agreement on the price, after back and forth with questions. The salesman has We made offer, the salesman (Derek)was very nice. We hasn’t came to any agreement on the price, after back and forth with questions. The salesman has the manager(Raul)came talked to us. The manager was very rude, he said we waste of their time and the salesman been helping for few hours. Raul asked us to offered the price, we gave our price and they’re not agree. They don’t have to agree but customer offers, when customer offered, they said we said no and give us mean/rude attitudes. We had a few new Toyota from other Toyota dealerships before and haven’t had any rude/mean experiences. Derek has contacted us to come back but we haven’t decided to see if we want to go back. Customer service is hard but they don’t have to be mean/rude to the customers . More

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Good experience at the dealership. Knowledgeable, helpful and courteous staff. I will use them again. Knowledgeable, helpful and courteous staff. I will use them again. More

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It was like dealing with friends and family. I told them what I wanted, they told me what they would do. Everyone kept their word. Seems ethics and honesty are not gone at least from this dealer I told them what I wanted, they told me what they would do. Everyone kept their word. Seems ethics and honesty are not gone at least from this dealership More

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Raul Gallegos and Derek Garcia were fabulous to work with. This is our 4th vehicle from Toyota of Santa Fe, and it’s always a breeze to work with all the professional and helpful people who work there. with. This is our 4th vehicle from Toyota of Santa Fe, and it’s always a breeze to work with all the professional and helpful people who work there. More

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Super helpful; always striving to give the best service. I just purchased a new Toyota Corolla Cross Hybrid AWD and they really went above and beyond. They’ve been servicing my FJ for 5 years now and my tru I just purchased a new Toyota Corolla Cross Hybrid AWD and they really went above and beyond. They’ve been servicing my FJ for 5 years now and my trust level is very high with them. More

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Bad service. Hidden fees and surprise contracts. First time buyer, never buying from them again. Multiple issues with new RAV4, extended warranty added on without Hidden fees and surprise contracts. First time buyer, never buying from them again. Multiple issues with new RAV4, extended warranty added on without approval. Had to cancel now waiting 6-8 weeks to get refund for something I didn’t know I was buying. Avoid Santa Fe Toyota. More

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Service at Santa Fe Toyota was great Pablo made sure to inform me on all details of the vehicle I was purchasing. inform me on all details of the vehicle I was purchasing. More

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Excellent communication. No pressure. So nice and helpful. Derek was easy to wirk with, helpful and friendly. Will go back! No pressure. So nice and helpful. Derek was easy to wirk with, helpful and friendly. Will go back! More

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Was in market for a new 2023 Toyota 4Runner in Solar Octane back in March. Toyota of Santa Fe was one of only a very few dealerships (and I check about 20 dealerships in the west) that would sell one a Octane back in March. Toyota of Santa Fe was one of only a very few dealerships (and I check about 20 dealerships in the west) that would sell one at MSRP! Many wouldn't even talk to someone who wanted to purchase this model from out of state. Spoke with Aaron Pierett on phone, as well as Raul Gallegos and they were both honest and professional. Ultimately I ended up not purchasing a vehicle from Toyota of Santa Fe (through no fault of theirs) and they refunded my deposit promptly. I would definitely recommend this dealership. More

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