121 Reviews
Write a Review121 Reviews of Randy Yates
August 14, 2024
I was banned from service center simply for asking for clarification about charges I did not agree i consented to. My regular coordinator was not there when picked up my car. Service Director Randy Yat clarification about charges I did not agree i consented to. My regular coordinator was not there when picked up my car. Service Director Randy Yates waived fee and told me not to ever come to his store. I’m making a formal complaint to Landrover Executive. and the GM. This was an awful experience and I cannot believe I was treated so poorly. More
August 09, 2024
They the best! Got me in and out!! couldn’t ask for better service!!! such wonderful time Got me in and out!! couldn’t ask for better service!!! such wonderful time More
Other Employees Tagged: Morgan Conde
August 09, 2024
Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More
Other Employees Tagged: Erin Dang, Morgan Conde, Ivan Carillo, Mark Espinoza
July 27, 2024
Jaguar Riverside has always provided excellent customer service, going above & beyond any dealership I’ve ever dealt with. Erin Dang (service rep) treats me so well I actually look forward to bringing my v service, going above & beyond any dealership I’ve ever dealt with. Erin Dang (service rep) treats me so well I actually look forward to bringing my vehicle in for maintenance. I would recommend Jaguar Riverside to anyone without hesitation. More
Other Employees Tagged: Erin Dang
July 05, 2024
Extremely poor performance to diagnose the problems, I sill have a problem with the Jaguar, every time your push the park bottom car goes on shut off mode, Lights on dash board still acting weird on and sill have a problem with the Jaguar, every time your push the park bottom car goes on shut off mode, Lights on dash board still acting weird on and off all kind of engine, transmission, heating etc… More
June 30, 2024
Very professional and easy to work with, Finished the job in less time than originally planned. in less time than originally planned. More
Other Employees Tagged: Miguel Ruiz