Randy Kawanna
Randy Kawanna at Southlake Nissan
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Randy Kawanna

Nissan Service Manager

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
824 Reviews

I have been in the automotive industry for 34 years, from East Chicago, In and now reside in Crown Point, In, love all animals, enjoy motorcycle riding, fishing, love football.

Dealership Experience

20 yrs, 9 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

4.7

824 Reviews

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824 Reviews of Randy Kawanna

November 20, 2024

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When you come into this dealership, you are greeted by the staff and excellent care is given to your vehicle without any concerns of whether or not there will be things that were left off. I think that th More

by fdani66931
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Keeten Rippy, Nicholas Barrett, Carlos Maldonado, Brian Jensen, Ken ONeal, Michael Gatton, Richard Powroznik , Joe has been the best guy that I ever had a chance to communicate with since they was Dotson Nissan thanks, Joe

November 14, 2024

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I’ve been dealing with Southlake Nissan for about 25 years now and all their product has been all right for me and I get topknot service and respect from those from the people. More

by kevin_dk@att.net
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Recommend Dealer
Yes
Nov 15, 2024

Southlake Nissan responded

Thank you for your loyalty over the past 25 years! We're thrilled to hear you've been happy with both our products and service. We truly value your trust and look forward to serving you for many more years!

November 13, 2024

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Professional service representative who handled my car service promptly and efficiently. Will visit again with the dealer for further assistance. More

by aj
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Recommend Dealer
Yes
Nov 15, 2024

Southlake Nissan responded

Thank you for your kind words! We're glad to hear your service experience was prompt and efficient. We look forward to assisting you again in the future!

November 09, 2024

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Jenna was very helpful and knowledgeable in the purchase of my 2024 Nissan Rogue. She explained the differences in the 2017 and 2024 rogue. She addressed all of my concerns. I would highly recommend Jen More

by dianea4204
Recommend Dealer
Yes
Nov 11, 2024

Southlake Nissan responded

Thank you for your wonderful review! We're so glad to hear that Jenna was able to assist you with your 2024 Nissan Rogue purchase and provide you with the information you needed. It's great to know she addressed all your concerns and made the process easier for you. We truly appreciate your recommendation and look forward to serving you again in the future!

November 08, 2024

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Southlake Nissan is very friendly and easy to work with. They take excellent care of the customers. More

by Lainey
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Recommend Dealer
Yes

Other Employees Tagged: Will Broughton, Nicholas Barrett, Carlos Maldonado, Brian Jensen , Ryan is the service department.

Nov 11, 2024

Southlake Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Southlake Nissan. Our team strives to make every visit easy and enjoyable, and we're so glad that we were able to take great care of you. We look forward to serving you again in the future!

November 02, 2024

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Always professional and looking out for their customers. Service department has always been top notch ! More

by mattandbrenda
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Recommend Dealer
Yes
Nov 04, 2024

Southlake Nissan responded

Thank you for the great feedback! We're proud to know that our service department consistently delivers a top-notch experience while keeping our customers' best interests in mind. We look forward to continuing to provide you with professional, reliable service. Thanks for being part of our family

October 30, 2024

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Brian is great to work with. He is very professional and takes the time to explain everything. South lake Nissan has always treated me with excellent service! More

by jkuiper2015
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen

Oct 31, 2024

Southlake Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that Brian provided you with professional and thorough service. It’s our pleasure to ensure every visit to Southlake Nissan is a positive one. We appreciate your kind words and look forward to serving you again! 🚗😊

October 24, 2024

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I’ve been dealing with this dealership for about 2528 years and it’s very good or should I say is very professional each and everyone salesman and service people Personnel the Curtis, and a very easy to More

by kevin_dk@att.net
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Recommend Dealer
Yes
Oct 28, 2024

Southlake Nissan responded

Thank you for being such a loyal customer! We’re honored to have served you for so many years and appreciate your kind words about our team’s professionalism and courtesy. It’s always our goal to make every experience smooth and enjoyable. We look forward to many more years of serving you!

October 22, 2024

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I did this once before. Everyone was awesome. Steve, the mechanic I've known for years actually came out to greet me when he finished. Great guy! Thanks everyone! God bless More

by cjm20q6
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Recommend Dealer
Yes
Oct 23, 2024

Southlake Nissan responded

Thank you so much for your thoughtful review and for your continued loyalty! We're delighted to hear that Steve and the rest of the team made your experience memorable. Your kind words mean a lot to us, and we'll definitely share your gratitude with everyone. God bless, and we look forward to welcoming you back in the future! Safe travels!

October 08, 2024

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Nick was very professional and explained the service needed clearly. The repair eas done timely More

by RICHKACZ0121
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett

Oct 09, 2024

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear that Nick provided professional service and explained everything clearly. It's fantastic that your repair was completed in a timely manner. We appreciate your business and look forward to assisting you again!

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