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Ramez Salman
Ramez Salman at Niello Audi
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Ramez Salman

Sales/Client Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
20 Reviews

Dealership Experience

2 yrs, 4 mos

5.0

20 Reviews

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20 Reviews of Ramez Salman

September 01, 2024

Dealership Rating
Employee Rating

Fantastic car, amazing deal, awesome staff - happy customer looking forward to my next Audi experience in a few years! Thanks More

by RON.THORNBURG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Dianne Ponce, Christian Ibanez, Josh Will, Wilber Torres

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Sep 03, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ron, please let us know. Aaron Thetford General Manager athetford@niello.com

July 16, 2024

Dealership Rating
Employee Rating

Great customer service. The team listens to our requests and preferences. Great communication about our new car! More

by ANGEL54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Dianne Ponce, James French, Omead Anwar, Dain Bryant, Christian Ibanez, Josh Will, Wilber Torres

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Jul 16, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

May 09, 2024

Dealership Rating
Employee Rating

Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend More

by J.DANA2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Steve Tracy, Andrew Lyon

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May 10, 2024

Niello Audi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 05, 2024

Dealership Rating
Employee Rating

I could not be happier with the whole experience and customer service at niello Audi More

by CHELSEABOYER
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn

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Apr 05, 2024

Niello Audi responded

Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 03, 2024

Dealership Rating
Employee Rating

Ramez was easy to work with. He was personable and professional. He listened, and addressed my questions and concerns thoroughly. More

by DCMACIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 03, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ramez here at Niello Audi. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 29, 2024

Dealership Rating
Employee Rating

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Hector Guadamuz

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Mar 29, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

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Employee Rating

First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi. More

by PRITCHARDNICOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Christian Ibanez, Josh Will

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Mar 25, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

December 27, 2023

Dealership Rating
Employee Rating

Really pushy on the extra warranties for tires/wheels and windshield. Wore us down after waiting for hours to get the final paperwork. Kept reducing the price until "it's only $18/mo more to the payment" and More

by DWIGHTJHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Tracy

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Dec 30, 2023

Niello Audi responded

We're sorry to hear about your experience, Dwight, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 28, 2023

Dealership Rating
Employee Rating

Helpful, informative, and willing to answer questions. Friendly experience and good follow up post-sale. Recommended. More

by THESIMMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Tracy, Robert Burris, Andrea Bryner

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Nov 28, 2023

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 20, 2023

Dealership Rating
Employee Rating

Working with Ramez was amazing—friendly, efficient, and a valuable collaborator. Highly recommend for any project. More

by SURYAK3
Recommend Dealer
Yes

Other Employees Tagged: Andrea Bryner

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Nov 20, 2023

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charlie Zink General Manager czink@niello.com (916) 283-7206

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