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Ford of Franklin
Franklin, TN
1,426 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 13, 2026
Scheduling was easy, Chris was informative and
knowledgeable and the work performed lived up to all my expectations. I will be happy to continue doing business with Ford Of Franklin.
More
by wshinkle
Employees Worked With
Chris in the Service Dept
November 13, 2026
Jason did a great job facilitating the sale of my truck.
Got the answers I needed if he didn't already have them. All the little things such as battery, tires, oil, brakes etc were already taken care of wh
More
by jmanjunk71
Employees Worked With
Jason Davis
November 13, 2026
PERSONALIZED VIP SERVICE ALL THE WAY
LAUREN, TIM, DAVID
DELIVERED A GREAT BRONCO RAPTOR AT A VERY COMPETITIVE PRICE WITH ALL THE FEATURES WE WERE LOOKING FOR.
THEIR FOLLOW THROUGH MOVES THINGS ALONG VERY
More
by Raptor Lover
Employees Worked With
Lauren DiStephano, David Duncan, Tim, Logan
Dealership Inventory (348 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Quick Lube
