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Ford of Franklin

Franklin, TN

4.7
1,335 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin: 1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned 2.Largest Ford dealer in the Memphis region 3.3-day used car return policy 4.Top dollar for your trade even if you don’t buy a vehicle from us 5.Complimentary CarFax vehicle history report 6.Roadside Assistance
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1129 Murfreesboro Rd

Franklin, TN

37064

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Showing 1,335 reviews

April 04, 2026

I purchased a 2026 Navigator and I am very happy. The buying experience was pleasant with no pressure or aggression. Dylan was great as the salesman contact. He and i had multiple interations. Daniel More

by nisbetj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Rice, Mike financing, Ashley Couturier
Apr 09, 2026 -

Ford of Franklin responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 27, 2026

Well I thought car dealers were in business to sell cars. I was obviously wrong. I test drove an Aviator today and was not ready to commit. They made me and offer and I said I would let them know. Just 2 More

by Lee F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Errin Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2026

I had a pleasant and easy car-buying experience with Jeff Dawson. He spent more time showing me the details of using my new car than I have ever had. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Ford of Franklin responded

Hi Jim, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

If you’re looking to buy a vehicle, I highly recommend asking for Casey. My family and I just purchased a 2026 Ford Bronco, and Casey made the entire experience absolutely top-notch from start to finish. More

by Mallory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
Mar 09, 2026 -

Ford of Franklin responded

Hi Mallory, we're glad to hear our staff took such great care of you! Here at Ford of Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 23, 2026

Ashley helped us through the process. Top notch! First time Lincoln buyers. Would look to seek her out again for future purchases. More

by Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Couturier
Feb 27, 2026 -

Ford of Franklin responded

Hi Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Franklin! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

im first time buy lincoln、they have good deal for me and nice sales people、 More

by bin zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rhett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Ford of Franklin responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

Frank Taylor made my car buying experience go very smooth, he is a real gentleman More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Taylor
Feb 11, 2026 -

Ford of Franklin responded

Hello Dennis, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

This dealership provided 5 star treatment and we could not be happier with our new car!!! More

by Janetmedlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Tucker
Jan 09, 2026 -

Ford of Franklin responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

January 04, 2026

I totally recommend this dealership for your next vehicle purchase. Grey with our sales representative he was excellent a very professional straight to the point as well as the finance guys,everything went v More

by Enrique F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Jan 06, 2026 -

Ford of Franklin responded

Hi Enrique, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 31, 2025

Ford of Franklin took great care of me. And the whole process was fast! They were helpful, not overly pushy with sales, and made buying my truck smooth and easy. Frank was awesome to work w More

by ACB80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Taylor
Jan 02, 2026 -

Ford of Franklin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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