Ragina Fitz

The scheduling service process was easy and convenient. The service advisor was friendly and professional. The waiting area was comfortable. The service advisor was friendly and professional. The waiting area was comfortable. More

by ssantiagosmith Verified Customer Verified Customer

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I know the service department was very busy, but I was disappointed when I realized the car was not washed before I picked it up. In the past, our cars have been washed after service. I was extremely ha disappointed when I realized the car was not washed before I picked it up. In the past, our cars have been washed after service. I was extremely happy with the service and information from Regina Fitz!! More

by TENPLYR50 Verified Customer Verified Customer

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Ragina was was great! She was very helpful and explained everything well. Everyone who helped me in the Service department was very nice. She was very helpful and explained everything well. Everyone who helped me in the Service department was very nice. More

by tabitha.smith1 Verified Customer Verified Customer

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I was promptly greeted when I brought the vehicle in. And the diagnostic work was done an expeditious manner, and I was out of there in less than two hours. And the diagnostic work was done an expeditious manner, and I was out of there in less than two hours. More

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So good! Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. More

by shan4finnegan Verified Customer Verified Customer

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Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family take care of your car needs Would recommend to friends and family More

by Alex.Shamsi Verified Customer Verified Customer

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Excellent service, however, the car could have been cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor mat was still in place and the work number was on the dash. I know these are small things, but to me, it's all in the details that drive excellence. More

by JCRAIG.CSM Verified Customer Verified Customer

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The overall service from start to finish was wonderful. As always, Ragina was exceptional. I really appreciate her thoughtfulness. As always, Ragina was exceptional. I really appreciate her thoughtfulness. More

by jjgriffi501 Verified Customer Verified Customer

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Ragina and Preston from parts were both very good and I was pleasantly surprised not to run in to some sort of customer service aggravations as a result of the ownership change. However, in the course of o was pleasantly surprised not to run in to some sort of customer service aggravations as a result of the ownership change. However, in the course of our service we had to replace two tires and wound up waiting 3 days to get them delivered. If the dealership is going to take on tire sales as a revenue stream I would suggest you get your supply chain and support up to speed. I had never had this issue with previous tire buys prior to the change of ownership. More

by tcb308 Verified Customer Verified Customer

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The service was good but, the wait time was longer than I expected and the cost of my service was double what I had thought it would be expected and the cost of my service was double what I had thought it would be More

by JRJHART Verified Customer Verified Customer

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