Dealership Experience
1 yr, 6 mos
Industry Experience
27 yrs
Languages Spoken
English
Spanish
19 Reviews
Write a Review19 Reviews of Rafael Servan
March 22, 2024
Everyone I worked with at Audi Fort Lauderdale was super helpful and made for a great experience! helpful and made for a great experience! More
Other Employees Tagged: James Phillips, Eric Hider, Mario Awad
March 20, 2024
very easy to work with. Best of the best person to work with this dealership. top rated. Best of the best person to work with this dealership. top rated. More
Other Employees Tagged: Maurice Mohammed
March 13, 2024
Great dealership to do business with very polite and very helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. helpful. Rance and Rafael were very helpful. Went out of their way to make sure I was happy. More
Other Employees Tagged: Rance Williams
February 17, 2024
While the dealership was very clean and inviting, the personnel left something to be desired. From a lack of what would've been helpful information, (i.e. for deposits larger than $5,000, only a perso personnel left something to be desired. From a lack of what would've been helpful information, (i.e. for deposits larger than $5,000, only a personal check is allowed), to an incredible amount of wasted time waiting to finalize the deal (I was the only customer (out of three total on location) who was ready to buy, I found the customer service (from finance managers on down) at this dealership to be substandard at best. I expected a much different experience from a Lithia acquisition. More
Other Employees Tagged: James Phillips, Abbas Masri
January 25, 2024
Excellent and fast service. My service advisor Jason was terrific. My interactions with the used car department and discussion for trade were far from stellar though. My service advisor Jason was terrific. My interactions with the used car department and discussion for trade were far from stellar though. More
January 19, 2024
I had a horrible time trying to reach ABBAs Masri. It took him several days and several phone calls and email before contacting me, For being in sales, he should be a lot more customer friendly. He g It took him several days and several phone calls and email before contacting me, For being in sales, he should be a lot more customer friendly. He gets a big ZERO rating from me. More
Other Employees Tagged: Abbas Masri
January 15, 2024
I worked closely with Devon and James on the purchase of my Audi. They wereboth helpful, knowledeable and very easy to work with. Hands down the most pleasant car buying experience of the many I had to de my Audi. They wereboth helpful, knowledeable and very easy to work with. Hands down the most pleasant car buying experience of the many I had to deal with while comparing other brands; Genesis, Acura and MB. More
Other Employees Tagged: James Phillips, Devon Spady
January 11, 2024
Amazing experience from start to finish! Best dealer experience hands down, Abbas even sent us a video when our vehicle left the lot to make the long trip home to AZ!! Best dealer experience hands down, Abbas even sent us a video when our vehicle left the lot to make the long trip home to AZ!! More
Other Employees Tagged: Abbas Masri, Maurice Mohammed
January 02, 2024
Great staff wonderful experience everyone one was friendly I highly recommend Audi Fort Lauderdale. The best 🌟🌟🌟🌟🌟 friendly I highly recommend Audi Fort Lauderdale. The best 🌟🌟🌟🌟🌟 More
Other Employees Tagged: James Phillips, Steve Kincaid, Marcela Villacres, Daniel Mains, Bret Macy, Maurice Mohammed, Rance Williams
December 28, 2023
The customer service at Audi Fort Lauderdale is exceptional. Rafael and Tim were knowledgable, helpful and a pleasure to work with. James was also very friendly, professional and thorough with the exceptional. Rafael and Tim were knowledgable, helpful and a pleasure to work with. James was also very friendly, professional and thorough with the finance end of the deal. More
Other Employees Tagged: James Phillips, Tim Alexander