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Rafael Morales
Rafael Morales at Town East Ford
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Rafael Morales

Used Car Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.8
21 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

21 Reviews

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21 Reviews of Rafael Morales

September 15, 2024

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Employee Rating

My Salesman was Rafael, and in finance, was Cas. Both were fantastic. Rafael made the truck purchase experience so easy, and Cass worked with me, nothing high pressure. Now I am driving a great truc More

by joeywells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , There was a new hire that was training with Rafael the day I was there. I think she would make a great addition to your team

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Sep 16, 2024

Town East Ford responded

Thank you for sharing your wonderful experience! We’re delighted to hear that Rafael and Cas made your truck purchase smooth and enjoyable. It’s fantastic to know that their exceptional service made the drive worthwhile. We look forward to assisting you with all your future car and truck needs, both for purchases and maintenance. If you ever need anything, don’t hesitate to reach out. Enjoy your new truck and safe travels!

August 24, 2024

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Employee Rating

Rafi and Blake were awesome salesman! Dallas made it run smoothe. We had a great experience! More

by noahmarietti
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers, Dallas Petriello

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Aug 28, 2024

Town East Ford responded

Thank you for the great review! We’re thrilled to hear that Rafi, Blake, and Dallas made your car-buying experience smooth and enjoyable. It’s wonderful to know their efforts contributed to a positive experience for you. If you need any further assistance or have any questions in the future, feel free to reach out. We look forward to assisting you again!

July 27, 2024

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Employee Rating

They were very professional, everyone were pretty stand up and helpful in the entire purchase process. More

by IsaacMustang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

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Aug 01, 2024

Town East Ford responded

Thank you for your positive feedback! We're glad to hear that our team was professional and helpful throughout your purchase process. If you need any further assistance or have more questions, please don't hesitate to reach out. We look forward to serving you again!

June 28, 2024

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Employee Rating

The guys made sure I was hydrated and kept me cool thank you so much for the hospitality. More

by Antonio isaguirre
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

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May 06, 2024

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Employee Rating

Really respectful helpful funny he was thoughtful with my daughter made sure she was comfortable More

by fatty20100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Ricardo Dominguez

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May 07, 2024

Town East Ford responded

Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways. Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family. Thank you again for choosing Town East Ford!

April 24, 2024

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Employee Rating

Buen servicio al cliente. Me ayudaron mucho. Gracias. Definitivamente Serra uno de mis lugares para comprar un carro More

by Salrodmagda
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers , Ray Monks Jr

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Apr 25, 2024

Town East Ford responded

¡Nos encanta saber que brindamos un buen servicio al cliente y pudimos ayudarte! Gracias por las amables palabras y por considerarnos como su lugar para comprar un auto. Nuestro equipo se esfuerza por ser servicial e informativo en cada paso, y significa mucho para nosotros saber que causamos una impresión positiva. Cuando esté listo para comenzar a comprar su próximo vehículo, ¡esperamos que venga a visitarnos primero!

March 08, 2024

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Employee Rating

amazing service got treated great, thank you rafael for the beautiful truck would be recommending this dealership to family and friends for the amazing service. More

by marcogalvan2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

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Mar 08, 2024

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

February 12, 2024

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Employee Rating

Blake was so helpful! I went in just to kinda look around and ended up finding a car that fit my budget and also had everything I was looking for! I had to take up two day More

by KikiT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Blake Smithers

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Feb 16, 2024

Town East Ford responded

Thank you for your kind words and for choosing us for your automotive needs! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to serving you again in the future

February 04, 2024

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Employee Rating

They got me in the truck I wanted and I felt good with the deal that was made. More

by Steven
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

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Feb 05, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 24, 2024

Dealership Rating
Employee Rating

My family has been going to this dealership since before I was born. Due to the great service and professionally trained staff it makes car buying so easy and free of hassles. 10/10 recommend Town East to e More

by Kac102595
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello , Ray Monks Jr

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Jan 26, 2024

Town East Ford responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and continued patronage. We look forward to working with you again.

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