Rafael Morales

The wait for a salesperson was brief. The staff was all friendly. Once negotiated, the financing process was painless and open book. The staff was all friendly. Once negotiated, the financing process was painless and open book. More

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Wylie Nelson, Rafael Morales was the best salesman we could have asked for. Everyone at Town East Ford was so helpful in the process of getting my truck. I will recommend everyone to go there and get a v could have asked for. Everyone at Town East Ford was so helpful in the process of getting my truck. I will recommend everyone to go there and get a vehicle. They went above and beyond to get the deal done. Thanks guys y'all are the best More

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Rafael demonstrated outstanding customer service and made a significant effort to ensure I received the best deal on my 2021 Ford Bronco Badland. I am very pleased with my purchase and appreciate his assista a significant effort to ensure I received the best deal on my 2021 Ford Bronco Badland. I am very pleased with my purchase and appreciate his assistance. More

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Rafael is The Best! His customer service skills are impeccable. So patient. So courteous. A true gem in the industry. I drove over two hours to check out a truck I had s His customer service skills are impeccable. So patient. So courteous. A true gem in the industry. I drove over two hours to check out a truck I had seen online at Town East Ford. I would do it again to purchase another vehicle from Rafael & Town East Ford. From my initial call in through the post sale follow up calls, solely the best customer service from start to finish from not only Rafael, but every other employee I encountered. Top Notch, for sure! More

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Amazing experience! Considerate, kind, patient, straightforward. Cas went above and beyond to meet every one of my financial needs right down to the penny…literally. My Considerate, kind, patient, straightforward. Cas went above and beyond to meet every one of my financial needs right down to the penny…literally. My entire experience from the initial vehicle inquiry phone call to closing the deal was the best experience I’ve ever had. Huge fan. LOVE this place. In case something glitches and there is not another survey for Rafael Morales and Noe, they were by far THE BEST salesman I have ever worked with…. So many positives. Top Notch customer service skills. Opening the doors for me. Taking time to teach me how to operate the features of the vehicle that I with which was unfamiliar. I am beyond pleased and totally encourage anyone in need or want of a new vehicle to give this business their business. More

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Rafael was great! Made the whole process very easy! Would def recommend to any one. Made the whole process very easy! Would def recommend to any one. More

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My Salesman was Rafael, and in finance, was Cas. Both were fantastic. Rafael made the truck purchase experience so easy, and Cass worked with me, nothing high pressure. Now I am driving a great truc Both were fantastic. Rafael made the truck purchase experience so easy, and Cass worked with me, nothing high pressure. Now I am driving a great truck! Even though the drive to the dealership was 2 hours each way I have become a customer for all my car/truck purchases as well as maintenance. Thank you for making it fast and easy! More

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Rafi and Blake were awesome salesman! Dallas made it run smoothe. We had a great experience! Dallas made it run smoothe. We had a great experience! More

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They were very professional, everyone were pretty stand up and helpful in the entire purchase process. up and helpful in the entire purchase process. More

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The guys made sure I was hydrated and kept me cool thank you so much for the hospitality. you so much for the hospitality. More

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