Rafael Albino

This place is like a casino. Suspect business tactics, very questionable individuals, and the only rules are the ones that benefit the dealer. I had to REALLY LOVE HONDA to s Suspect business tactics, very questionable individuals, and the only rules are the ones that benefit the dealer. I had to REALLY LOVE HONDA to sit through this nightmare and I will never go back there... not for service, not for a car, not even to use the restroom. More

by brian@tebopartnerships.com Verified Customer Verified Customer

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We showed up at 4 pm, left around 7-8pm. They continuesly made us wait over 30-40 minutes at a time when the entirety of our interactions added up to about an hour to an hour n a half. Rafae They continuesly made us wait over 30-40 minutes at a time when the entirety of our interactions added up to about an hour to an hour n a half. Rafael when we were signing our paperwork for the vehicle kept covering up the pricing on but assured us that is was the price we agreed on, when I called the dealer 2 days later because I found out that he in fact lied to me about the pricing and added an extra 10k on top of it they forwarded me to the finance department, I called a total of 10 times, each time they hung up without even letting it ring twice. Don’t waste your time at this dealership like I did or they’ll take your money and scam you. We also looked at a 2020 f150 with 50k miles, the ac was not blowing cold, we drove it for about 10-15 minutes which is on average more than enough time for a 5 year old vehicle to cool down and the salesman kept insisting that it was because it was hot outside, that’s a lie. The under carriage was caked in mud as well, it was a fleet truck, from what the salesman told me they primarily get auction vehicles for used cars. I’ve worked at both a Lexus and a mercedes and this is not common practice, common practice would be bringing trucks like this with big issues to auction because they can’t sell it to someone. This dealership isn’t worth your time, don’t trust their used vehicles and if you do buy from them, stand your ground and insist to see the fine prints and the final price, don’t let Rafael lie to you in your face and cover up the paperwork like he did to me. More

by Fabyalfa23 Verified Customer Verified Customer

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Full of sharks, no service, nothing genuine, go to Tesla next time, this place its full of “fees” next time, this place its full of “fees” More

by ihoana Verified Customer Verified Customer

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Todo fabuloso,el trato excelente y agradable me encanto que todo esta.en el mismo lugar gracias que todo esta.en el mismo lugar gracias More

by janetllinas55 Verified Customer Verified Customer

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Very satisfying experience with Rafael and Juan from finance department We were helped out to get better insurance coverage for our knew vehicle finance department We were helped out to get better insurance coverage for our knew vehicle More

by ethompson7300 Verified Customer Verified Customer

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Great people . good service . If you wanna save your time - get a deal here. Thank you Honda . good service . If you wanna save your time - get a deal here. Thank you Honda . More

by antvodyn82 Verified Customer Verified Customer

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Disorganized, at least 4 people met with us. Nobody gave me a business card so names were always in hiding. The individual (Rafael) who made the dealership appointment was not made available to Nobody gave me a business card so names were always in hiding. The individual (Rafael) who made the dealership appointment was not made available to me but Jose went to confirm details with Rafael. Misrepresentations: When Jose started to review my trade in and purchase details which were established verbally between Rafael and me. I was trading in a lease end 2023 Ridgeline for 2026 CRV-EXL. Rafael sent me a text showing a c/w VIN# white 2026 CRV-EXL. Jose then spent almost a hour trying to convince me a 2026 was identical to a 2025. Of course that is not truthful. Wheel rims are different and the CRT is 2” smaller on a 2025 just to name two very obvious differences. I’m sure Honda has a bigger list. Then Jose tried to convince me the $499 monthly lease payment was fair. What else would it be, unfair? We were now 3+ hours into this discussion/badgering. Dishonest: Jose then said it was a honest mistake by Rafael and asked me to find a way to overlook the deceitful act. I was working with another Honda salesmen and I now have tell him about this fiasco as I was working on a 2026 with him. My wife was with me and this experience was anything but enjoyable. 3:45 to 8:15. So I decided to lease the 2025. Jose offered wanted to give us something to make it better. We settled on a passenger window tint. Jose has not called or made arrangements to get this done. I can also say this is the worst end of sale program, I’ve ever experienced. No body spent any time to go over the CRT features. Setting up GPs, etc, etc. NOTHING. SHAMEFUL. Finally, the lease package, which required at least 32x2 signatures was not reviewed by us with Alejandro Arochena. Upon reviewing it today, it looks like I asked Morgan Insurance for an insurance quote and authorizing them to pull my credit. Which I did not request or want. I am seriously thinking about hiring a lawyer to review these contracts and determine if there are liability issues. I plan to contact the BBB. Worst experience in my life. More

by bob.dunlop Verified Customer Verified Customer

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We could not make a deal on the 2025 Honda Civic Sport Hybrid. We did make a deal on the 24 Accord Sport Hybrid. Hybrid. We did make a deal on the 24 Accord Sport Hybrid. More

by Gonzo224 Verified Customer Verified Customer

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They was a really good help with finding me a car I loved the workers the workers More

by Sayrenity Verified Customer Verified Customer

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Rafal Maziarzhe goes above and beyond for the customers. if you need a car go here and the sales person David and Ibrahim great knowledge, patience.and returns your calls.awessome people. The girls for Insur if you need a car go here and the sales person David and Ibrahim great knowledge, patience.and returns your calls.awessome people. The girls for Insurance services to get you the best deal great service also.so I can keep going how amazing these crew is.we need more people like this.j just go and see your self. More

by Idalia Verified Customer Verified Customer

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