Rachelle Long
Rachelle Long at Gosch Ford Temecula
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Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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5.0
567 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

30 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

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5.0

567 Reviews

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567 Reviews of Rachelle Long

November 22, 2024

Dealership Rating
Employee Rating

Ken Olson did an amazing job getting my car a new tire the same day. I haven’t received service this excellent anywhere else. Thank you Gosch! More

by Acsudol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2024

Dealership Rating
Employee Rating

We have had excellent service at Gosh Ford since about 2013 with Rachelle Long and Cameron Foster looking after our Ford Edge. Service has been complete and on time with much appreciated car washes and co More

by 2 Long Admiror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Nov 21, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron and Rachelle were able to help, and we hope to see you again! Jason Noble General Manager

November 12, 2024

Dealership Rating
Employee Rating

Samantha is very helpful in explaining the services to be done. Always a great experience. :) More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 02, 2024

Dealership Rating
Employee Rating

Trusted dealership for my 1999 Mercury Grand Marquis, will continue to get service here. Thank you. More

by emailsneverending+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 05, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 16, 2024

Dealership Rating
Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donte

Oct 17, 2024

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business, Austin, and hope to see you again soon! Jason Noble General Manager

October 16, 2024

Dealership Rating
Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Raymond Quintero , Donte

Oct 18, 2024

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

October 15, 2024

Dealership Rating
Employee Rating

Cameron kept me up to date on what was happening with my vehicle, with what they found wrong. To the time it would be ready. More

by prcanham
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Oct 16, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Jason Noble General Manager

July 28, 2024

Dealership Rating
Employee Rating

I took my car into the service department I was helped by she's a service writer her name is Samantha she was very professional very courteous called me back in a timely manner told me exactly what I needed More

by Hamlin#11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Samantha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

July 18, 2024

Dealership Rating
Employee Rating

Joseph seemed really nice however whoever cleaned the rodent nest out of my engine did not clean out the air filter compartment and there was a ton of nesting in there. That would have caused another sta More

by bkgentile
Workmanship
Service Communication
Recommend Dealer
No

June 29, 2024

Dealership Rating
Employee Rating

This is my go to service depart for all of my vehicles needs. The staff is attentive and answers any questions I may have More

by Johnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Kayla Price

Jun 30, 2024

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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