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Rachel Shutter
Rachel Shutter at Alpine Buick GMC South

Rachel Shutter

Service Advisor

Alpine Buick GMC South

1313 Motor City Drive
Colorado Springs, CO 80905

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3 Reviews
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3 Reviews

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3 Reviews of Rachel Shutter

October 18, 2026

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Employee Rating

Eric Bates is one of the worst customer care people you have, He has a terrible attitude. Rachel, on the other hand is absolutely awesome. If Andy Cartwright is who I think he is, he was awesome and got More

by imountaind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates, Andy Cartwright

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Oct 18, 2026

Alpine Buick GMC South responded

Knowing Rachel and Andy made the service on your GMC Acadia run smoothly means a lot to our service department. We’re sorry your interaction with Eric fell short of that level of care.

October 14, 2026

Dealership Rating
Employee Rating

They were both outstanding! No I've completed this survey three times. Once was enough Good day More

by flyakman
Recommend Dealer
Yes

Other Employees Tagged: Rachel (Service advisor) and Andy (Service Manager)

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Oct 16, 2026

Alpine Buick GMC South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 14, 2026

Dealership Rating
Employee Rating

Rachel and Andy (service manager) went outstanding! They both provided excellent customer service and were a pleasure to work with. More

by flyakman
Recommend Dealer
Yes

Other Employees Tagged: Rachel - Service Advisor

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Oct 14, 2026

Alpine Buick GMC South responded

Knowing that Rachel and our service manager delivered exceptional support during the service on your GMC Canyon is rewarding for our team. Your praise and five-star rating mean a great deal to us.

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