Rachel Rininger
Rachel Rininger at Tim Lally Chevrolet

Rachel Rininger

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.4
136 Reviews
4.4

136 Reviews

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136 Reviews of Rachel Rininger

September 07, 2025

Dealership Rating
Employee Rating

Appreciate the supportive, timely service. Customer service was excellent 👌🏾 I feel comfortable having my truck serviced here. More

by kevinwallace164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2025

Dealership Rating
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Everyone is very friendly, professional, and very efficient. I tell everyone I know to stop out! More

by VONNIE1079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

September 03, 2025

Dealership Rating
Employee Rating

My husband waited for almost 2 hours for this oil change. Arrived at 3:30 per our appointment and did not leave until 5:30. They did not do the tire rotation in the service due to a missing lug nut? How does More

by autumnleigh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 01, 2025

Dealership Rating
Employee Rating

I don't know who Henry is. My sales Agent was Brandon, who was very kind, informative, and did an exceptional job in helping me find a good car. My only concern with my vehicle More

by NEOTHEARTIST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Zurzolo , Brandon one of your sales representatives. 5 stars.

August 27, 2025

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Employee Rating

I shouldn't have to right anything if I don't want to. Did a great job More

by JSCHNEIDERMAN0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

August 26, 2025

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Employee Rating

The entire staff are very professional and very Friendly. I would highly recommend them for service. More

by Flowerlady
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salvatore, Jane Grambo

August 24, 2025

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Employee Rating

Communication was not the best had to check in to get any updates on the car. More

by Hsjdnhdjdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jane Grambo

August 17, 2025

Dealership Rating
Employee Rating

Tim Lally Chevrolet stepped up and helped us with a GM issue when every other dealership made excuses not to help. Jamie and Jim are top notch and because of those two we will return to Tim Lally in the f More

by RHOWARD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Lamtman , Jamie Onion

August 17, 2025

Dealership Rating
Employee Rating

Rachel was polite, and effectively efficient in helping get a oil change. While also informing me about the getting my key done as well. More

by DLHATCHER23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Sean Holmes

August 14, 2025

Dealership Rating
Employee Rating

Services were completed, the car wash was not working on that day…. Sad face.. y More

by MSMCCOY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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