Rachel Rininger
Rachel Rininger at Tim Lally Chevrolet
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Rachel Rininger

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.6
78 Reviews
4.6

78 Reviews

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78 Reviews of Rachel Rininger

November 15, 2024

Dealership Rating
Employee Rating

Very clean and comfortable waiting area while you’re waiting on your vehicle. Service representative kept me updated on what was happening with my vehicle. More

by NEXTMILESTONE
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

Dealership Rating
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professional and courteous as always. Never have a problem at the service department or the checkout counter More

by Black.eddie
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Recommend Dealer
Yes

November 14, 2024

Dealership Rating
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Joey is a great salesman and even a better person. He is the reason I have bought four cars from Tim Lally Chevrolet More

by GGOLFINGMIKE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 11, 2024

Dealership Rating
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I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge More

by NINJA1NOSP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Kim Argenzio, Nick Salvatore, Sean Holmes, Rich Zarzeczny , Jason from the parts department

Nov 11, 2024

NINJA1NOSP responded

Is there any one I can talk to about some sort of reimbursement or at least half cost because I think this is so unfair.

November 08, 2024

Dealership Rating
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Everything went well; I have no complaints and will go to Lally Chevolet for my future needs. More

by BJP7184
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2024

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Everything was done within an hour. Rachel was professional and pleasant. I always enjoy the waiting room and hospitality that's shown. More

by eejae
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

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Always great and quick service when I come here. I have used this dealership for years! More

by CWPRICE2000
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2024

Tim Lally Chevrolet responded

Thank you for this wonderful review! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 04, 2024

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I appreciate working with Rachel, because she is very accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purc More

by PBA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Holmes

November 03, 2024

Dealership Rating
Employee Rating

Always professional. Service is clean and caring of my vehicle. Comfortable environment. Great overall service. More

by RANDOLPH_HOLCOMB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Holmes, Jane Grambo

Nov 07, 2024

Tim Lally Chevrolet responded

Thank you so much for trusting us with your vehicle's maintenance! We are happy to hear this was a great experience for you! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 01, 2024

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Employee Rating

Great frendly family atmosphere. Awesome service from an exceptional staff. You can't go wrong choosing Tim Lally Chevrolet. More

by ROBHOCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Tim Lally Chevrolet responded

We're so happy to hear you had a great experience at Tim Lally Chevrolet. Your review made our day! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is anything we can assist you with in the future. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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