Linda Lu was amazing in helping me purchase my GLC!
Thankyou! So much!!!
Hope to come back for more cars..
Thankyou! So much!!!
Hope to come back for more cars..
More
by foryared@yahoo.com
Other Employees Tagged:
Linda Luu, Deisi Pizano
Apr 15, 2024 -
RBM of Alpharetta responded
Hello foryared@yahoo.com,
We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Linda Luu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment!
Best wishes,
Your Friends and Family at RBM of Alpharetta
We appreciated the courtesy and professionalism shown by
the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and sho
the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and showed us various cars that met our requirements.
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by robertburroughs6
Other Employees Tagged:
Royce Worley, The receptionist
Apr 12, 2024 -
RBM of Alpharetta responded
Hi Robertburroughs6,
Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Royce Worley. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Factory ordering my car here was far less stressful than
looking through other makes' dealerships in hopes of finding a car with the specific features I wanted. Reza Azizi was very courteous and professiona
looking through other makes' dealerships in hopes of finding a car with the specific features I wanted. Reza Azizi was very courteous and professional throughout the process.
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by boyuanzheng1
Apr 02, 2024 -
RBM of Alpharetta responded
Hi Boyuanzheng1,
Thank you for your kind words! We are thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Reza exceeded your expectations. We’ll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Ezequiel made my experience amazing.
The process was so quick and easy thank you! I would definitely send friends and family here.
The process was so quick and easy thank you! I would definitely send friends and family here.
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by shaunglazier
Other Employees Tagged:
Ezequiel Rik
Mar 29, 2024 -
RBM of Alpharetta responded
Hi Shaunglazier,
We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Ezequiel Rik and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I have been a Mercedes owner for many years.
I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi
I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experience with Lori Mohr and Rachel Collins, and my excellent service experience with Steve Byrd, the decision to get another Mercedes was easy. Lori took the time to demonstrate all the vehicles with no pressure, and I found the perfect vehicle (E 350 4 Matic). It was not all about a car. I felt comfortable with RBM, and the total Mercedes experience was the difference maker. RBM and its employees all "get it." They are a quality dealership every step of the way.
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by lu57
Other Employees Tagged:
Lori Mohr
, Steve Byrd
Mar 29, 2024 -
RBM of Alpharetta responded
Hello Lu57,
Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Lori Mohr made the car buying experience a fun, exciting
experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part
experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part of the Mercedes family!
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by Christal Huft
Other Employees Tagged:
Lori Mohr
, Neil Turry
Mar 23, 2024 -
RBM of Alpharetta responded
Hi Christal,
Wow, what a fantastic review! Thank you, for choosing RBM of Alpharetta and for highlighting the exceptional service provided by Lori Mohr. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We hope you continue to enjoy the luxury and performance of your Mercedes-Benz for years to come!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Britt Kaminsky is, in my book, rated a 10 on a 5-point
scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old
scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old friend. He was courteous, professional, and extremely knowledgeable. Britt took me for a pleasurable test drive, all the while educating me about my CPO GLC300. He stayed past store closing to help me close my deal, as I was anxious to have this vehicle as my own. Upon delivery, Britt walked me through all the steps and conducted a "professional photo shoot" for me to share with all my friends : ). I had a minor issue that was addressed as top priority by Brett, Daice, and the service manager. This is when the team really shined! Brett immediately engaged support and followed up with me 4 times over the next 24 hours. Count me as a happy RBM of Alpharetta customer who will be sending her friends your way!!
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by mtaliaferro62
Mar 23, 2024 -
RBM of Alpharetta responded
Hello Mtaliaferro62,
Thank you sincerely for sharing your wonderful feedback with us! Your words are a true testament to the dedication and commitment of our team, especially Britt Kaminsky, who was thrilled to hear about your satisfaction. We strive to provide an exceptional experience to each of our customers, and we're delighted to have surpassed your expectations.
At RBM of Alpharetta, we believe that purchasing a Mercedes-Benz should be more than just a transaction; it should be an unforgettable journey filled with excitement and satisfaction. We're thrilled to have been a part of your journey and to have helped you find the perfect vehicle to suit your needs and preferences. Your satisfaction is our top priority, and we're grateful for the opportunity to have earned your trust and loyalty.
As you enjoy your new Mercedes-Benz, please know that our support doesn't end with the purchase. Our team is here to assist you with any questions or concerns you may have, and we're committed to providing ongoing support to ensure your ownership experience is nothing short of exceptional. Once again, thank you for choosing RBM of Alpharetta. We look forward to serving you for many years to come.
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I highly recommend this dealership for their outstanding
customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight.
customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight.
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by Stephy
Other Employees Tagged:
Linda Luu, Deisi
Mar 23, 2024 -
RBM of Alpharetta responded
Hello Stephy,
Thank you for the wonderful review, Linda Luu! We're so pleased to hear that you're satisfied with your Mercedes-Benz purchase. Our team works hard to ensure every customer receives the best possible service, and it's fantastic to know that we hit the mark with you. Enjoy your new ride, and we look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Top notch professionals every step of the way.
Car deals with people from out of state can be difficult. Telephone calls, e-nails and texts were responded to very quickly. My salesman sent me a
Car deals with people from out of state can be difficult. Telephone calls, e-nails and texts were responded to very quickly. My salesman sent me a lot of pictures and a video that enhanced my confidence having purchased this car sight unseen. When I arrived at the dealership they executed a well-oiled plan to quickly complete the deal and get me back on the road.
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by USN1976
Other Employees Tagged:
Lisa Brennan, Ezequiel Rik
Mar 18, 2024 -
RBM of Alpharetta responded
Hi USN1976,
We can't thank you enough for your wonderful review! It's fantastic to hear that Ezequiel Rik provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and it's clear that Ezequiel embodies that commitment. We'll be sure to recognize Ezequiel Rik for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Ezequeil has been an exceptional salesman to work with -
super helpful, knowledgeable about the vehicle, while incredibly efficient throughout the process. When going through the final steps of the process,
super helpful, knowledgeable about the vehicle, while incredibly efficient throughout the process. When going through the final steps of the process, everyone at the dealership was helpful as well. Even well past the usual working hours, the lady patiently walked me through the main features of the car.
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by alhesu
Other Employees Tagged:
Daren Ball
, Roberto Manzur, Deisi Pizano, Ezequiel Rik, Neil Turry
Mar 12, 2024 -
RBM of Alpharetta responded
Hi Alhesu,
Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Ezequiel Rik ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta