Rachel Collins
Rachel Collins at RBM of Alpharetta
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Rachel Collins

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
142 Reviews
5.0

142 Reviews

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142 Reviews of Rachel Collins

February 27, 2025

Dealership Rating
Employee Rating

Took my 2020 Mercedes in for service and ended up trading in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiat More

by borlodans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moss

Feb 28, 2025

RBM of Alpharetta responded

Hello Borlodans, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding and easy experience. With that being said, it is a delight to hear Gwen ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 25, 2025

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Employee Rating

Over the past 17 years I have had the pleasure of working with Bill Favini, Donnie Moore in Sales and the service Department professionals. More

by mitch991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini, Jeff Corey , Donnie Moore, Sales Manager

Feb 26, 2025

RBM of Alpharetta responded

Hello Mitch, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Bill and Donnie. Please let us know if we can be of any further assistance to you now or in the future. Wishing you many miles of enjoyment! Kind Regards, Your Friends at RBM of Alpharetta

February 23, 2025

Dealership Rating
Employee Rating

This is my second car with John. On both occasions, he has been very helpful. It takes us a while to decide on the right car. John is always patient and never pushy. We will be back More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Sauer, Jon Lee

Feb 26, 2025

RBM of Alpharetta responded

Hi James, Our team was elated to read that Kohn took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 17, 2025

Dealership Rating
Employee Rating

fair, honest, up front, the deal was clean, quick and painless. Did waste anytime making it happen. I was a return customer. More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi , Brandon

Feb 19, 2025

RBM of Alpharetta responded

Hello Valued Guest, We are always so glad to have you back and thank you so much for the kind words. Our sales team is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Warm Wishes, Your Friends at RBM of Alpharetta

February 14, 2025

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Employee Rating

This was our first experience at RBM of Alpharetta and everyone was very welcoming and professional. Linda Luu and her sales manager, Neil, made our first Mercedes purchase incredibly quick and easy! The More

by AP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Turry, Linda Luu

Feb 14, 2025

RBM of Alpharetta responded

Hello AP, Thank you for choosing RBM of Alpharetta! We are so appreciative of your feedback about your experience with Linda and Neil. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Warm Regards, Your Friends at RBM of Alpharetta

February 12, 2025

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Employee Rating

Jeff was professional and efficient. He showed me the car that I was looking for and explained the features and options well. He helped through the negotiations and we quickly agreed on More

by lschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs

Feb 12, 2025

RBM of Alpharetta responded

Hi Ischmidt, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jeff and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! All the best, Your Friends at RBM of Alpharetta

February 09, 2025

Dealership Rating
Employee Rating

Great experience with RBM of Alpharetta and Vadim Russu purchasing our first Mercedes! Vadim was very knowledgeable and patient as we looked for the perfect car for us. Lisa Brennan and Rachel Collins we More

by Kim Rowell
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

RBM of Alpharetta responded

Hi Kim, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta and for your kind words! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Vadim, Lisa, and Rachel ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the best, Your Friends at RBM of Alpharetta

February 04, 2025

Dealership Rating
Employee Rating

Excellent experience, great service. Sheaffer Cheek, Rachel Wood, and David Cook. All bring the knowledge, experience, and expertise to Mercedes buying that is needed!!! More

by ldp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheaffer Cheek , David Cook *****

Feb 12, 2025

RBM of Alpharetta responded

Hello Valued Guest, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Sheaffer, Rachel, David and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! All the best, Your Friends at RBM of Alpharetta

February 01, 2025

Dealership Rating
Employee Rating

I recently bought my second Mercedes Benz from Jeff Twigs this week. He was extremely helpful and patient in getting me exactly what i wanted. I highly recommend him and the dealership! More

by brooksgate80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Turry, Jeff Twiggs

Feb 14, 2025

RBM of Alpharetta responded

Hi Elizabeth, Our team was elated to read that Jeff took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends at RBM of Alpharetta

January 30, 2025

Dealership Rating
Employee Rating

Britt's a really nice guy! .. And very knowledgeable about EVs (Rare at many dealerships!) This being our first Mercedes, he answered all our questions patiently and quickly. More

by joelbarg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Britt L. Kaminsky

Feb 14, 2025

RBM of Alpharetta responded

Hello Joel, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Britt ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends at RBM of Alpharetta

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