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Rachel Alvey
Rachel Alvey at James Wood AutoPark

Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Rachel Alvey

July 03, 2025

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Franklin is the best! Always takes good care of us! Rachel is great too…they are all great! More

by LAMRAM0007
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Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

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Jul 03, 2025

James Wood AutoPark responded

Thank you! We truly appreciate your positive feedback about Franklin and the team at James Wood Chevrolet Denton. We're thrilled to hear that you've had a great experience with us. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

July 01, 2025

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The dealership did not clean the inside of my windshield like I asked them to. I also asked them to try to get some trees up off of the back of the car and they didn’t. More

by scbrumley12
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trish Cheaney, Edward Munez

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June 27, 2025

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Rachael is very knowledgeable and easy to work with she is the reason I come back More

by JIMNORMANBUSH
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Recommend Dealer
Yes
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Jun 27, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Jim! We're thrilled to hear that Rachael made such a positive impact on your experience. At James Wood Chevrolet Denton, we strive to provide knowledgeable and friendly service, and it’s great to know that you keep coming back because of her. We look forward to welcoming you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 27, 2025

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Excellent service and customer service. I would recommend James Wood Service to everyone. Always great service More

by cwfitz1965
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Jun 27, 2025

James Wood AutoPark responded

Thank you for the wonderful review! We truly appreciate your kind words about our service and customer care at James Wood Chevrolet Denton. It's fantastic to hear that you would recommend us to others. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 25, 2025

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Rachel is great. The service was fast and done well. The car wash was an excellent customer service. What happened to it??? More

by DLMCCAIN
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Recommend Dealer
Yes
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Jun 26, 2025

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that you had a great experience with Rachel and that our service met your expectations. We're also pleased you enjoyed the car wash, as we strive to provide excellent customer service at James Wood Chevrolet Denton. If you have any concerns or questions about the car wash service, please feel free to reach out to us directly. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 24, 2025

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Great service and wonderful customer service! Would definitely recommend this dealership for service and customer care More

by DEBORAHNICHOLS2012
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Recommend Dealer
Yes
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Jun 24, 2025

James Wood AutoPark responded

Thank you for your review, Deborah! We're pleased to know you had a great experience with our service and customer care at James Wood Chevrolet Denton. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 24, 2025

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James Wood always delivers with service and professionalism! I wouldn't take my vehicle to any other dealer for service or collision work! More

by susan36
Recommend Dealer
Yes

Other Employees Tagged: Charles Schwarze, Taylor Adams , Employee in Cadillac Service that assisted with loaner vehicle was great as well as Service Advisors

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Jun 24, 2025

James Wood AutoPark responded

Thank you so much for your feedback, Susan! We appreciate your trust in James Wood Chevrolet Denton for your service and collision needs. It's great to hear that you have consistently received top-notch service from us. We look forward to seeing you again next time. Sincerely, James Wood AutoPark Management | 940-591-9663

June 20, 2025

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Picked my car up and returned it when they said they would Rachel was very helpful More

by clw5713708
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Recommend Dealer
Yes
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Jun 20, 2025

James Wood AutoPark responded

Thank you for your fantastic review! We’re delighted to hear that Rachel was able to assist you effectively during your visit to James Wood Chevrolet Denton. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

June 18, 2025

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Employee Rating

Rachel was so friendly and helpful. She took the time to show me how to use some of the perks in my new vehicle. Truly enjoyed working with her. I felt like she really cared. More

by l_j_reid
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. It's fantastic that she was able to help you get familiar with the perks of your new vehicle. We truly appreciate your kind words and hope to assist you again in the future! Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

June 11, 2025

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Employee Rating

Service people were great. Price to replace window washer tank very high $500 plus?? CTS 2013 I know what you have to do to repackage the tank. Still to high! I guess I’m stuc More

by DLMCCAIN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 12, 2025

James Wood AutoPark responded

Thank you for your feedback. We're glad to hear that you had a positive experience with our service team at James Wood Chevrolet Denton. We understand your concerns regarding the price for the window washer tank replacement on your 2013 CTS. We aim to provide competitive pricing while ensuring quality service. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your understanding and hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Jun 12, 2025

DLMCCAIN responded

Thank you for your response. I’m waiting to hear from James Wood on the part so that I can schedule the work. David McCain

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