

RT Ives
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
222 Reviews
Write a Review222 Reviews of RT Ives
May 13, 2025
Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service kept me informed on the progress of my car service More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
May 09, 2025
They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. what to prepare for in my next visit as well as details on my current. More
Other Employees Tagged: Tracy Barkus
May 08, 2025
4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquired about my truck around hour 3 and was told it is being wrapped up. 45 mins later someone finally pulled my truck up. I will never visit this dealership again, and frankly I am contemplating just selling my truck and getting a Tesla, because I won’t have to deal with these xxxxty dealerships every time I need an oil change. More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
May 05, 2025
Great service an also quick waited no longer then 30 minutes they also cleaned my car minutes they also cleaned my car More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks
April 21, 2025
Responsible people and good when it comes to assuming responsibility. Reliable and honest leadership. Trustworthy responsibility. Reliable and honest leadership. Trustworthy More
Other Employees Tagged: Robert Sparks
April 05, 2025
The service center is the absolute worst I have ever experienced at a dealership, my car was running perfectly fine before I took it here. After 4 times of taking it to be serviced WITHIN THE LAST 6 MON experienced at a dealership, my car was running perfectly fine before I took it here. After 4 times of taking it to be serviced WITHIN THE LAST 6 MONTHS, it’s still not running good. HORRIBLE. More
Other Employees Tagged: Shelby, she was my advisor once I requested to change from my previous one, her communication is great and she is very kind! It is obvious she has a very high demanding job but she does not let this effect her duties and responsibilities.
April 05, 2025
After inspection, the cooling tank is completely empty, the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks
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