

RT Ives
Service Advisor
Southern Kia Mitsubishi Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
209 Reviews
Write a Review210 Reviews of RT Ives
April 03, 2025
T.J. Caforio, the salesman, was excellent. He took time to explain the different aspects of the car and answered all my questions. This is not my first car but the dealership is why I bought this car. I to explain the different aspects of the car and answered all my questions. This is not my first car but the dealership is why I bought this car. I took the car in for the 6 month service and this too was done professionally. More
April 02, 2025
For the 14 years I have been a faithful Southern. customer. I have purchased 3 Souls and always had my service done there and given Southern Kia a 5-Star review. This time they let me down! My car customer. I have purchased 3 Souls and always had my service done there and given Southern Kia a 5-Star review. This time they let me down! My car was there for a week, 7 days,and for 5 days was never told why it was taking so long. No returns of voice mails…nothing! Not until I left multiple very irate messages to several people did it finally hit someone’s desk who took steps to find out what was going on. Of course after that everyone started calling and texting to say they were waiting for a part but it was too late for common courtesy and professionalism! I already had spent a fortune on Lyft to get to appointments and work…even had to cancel some things. I should have been told at the get-go what was happening and offered a loaner car! In the end RT apologized profusely which I appreciated very much! More
Other Employees Tagged: Michael in BDC dept, voicemail for Amanda Hayslett, Rocco who took action and started the pursuing texts and phone calls!
April 01, 2025
The personnel is very good to fix existing problems even though sometimes is a dealer fault though sometimes is a dealer fault More
Other Employees Tagged: Robert Sparks
March 31, 2025
They have great customer service in general but this time it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no se it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no sense of urgency. More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
March 26, 2025
Only thing was that my computer in my car wasn’t reset to track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my d track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my day in no time! More
Other Employees Tagged: Robert Sparks
March 22, 2025
I had no issues or problems and they explained everything to me.The time spent as expected. to me.The time spent as expected. More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
March 18, 2025
I have bought my second vehicle here at GMC Southern at VA Beach. I feel that the service and care are outstanding. I would recommend this dealership to anyone. I would like to say that when you purchase a VA Beach. I feel that the service and care are outstanding. I would recommend this dealership to anyone. I would like to say that when you purchase a vehicle , you also have a beginning relationship with the dealership. This is a good one. I like that. Thank you! More
Other Employees Tagged: Brett Lloyd, Wes Kavula, Tracy Barkus, Robert Sparks , Vince


