RT Ives

My appointment was 10:00am. for an oil change and inspection. I made this appointment with Robin.. It was 1 hour and 45 minutes before my car was ready and I was able to leav for an oil change and inspection. I made this appointment with Robin.. It was 1 hour and 45 minutes before my car was ready and I was able to leave. More

by UNDONNA2 Verified Customer Verified Customer

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This is the last time I visit this location. The customer service is terrible and the lot is complete disorganized chaos. The service associate had the worst attitude and candor. Aside from that The customer service is terrible and the lot is complete disorganized chaos. The service associate had the worst attitude and candor. Aside from that, my car purchase experience a year prior was just as terrible. I will only be visiting the Greenbrier location moving forward. More

by Goku2024 Verified Customer Verified Customer

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I had a great experience! The staff was very friendly, professional, and made the drop of experience quick and easy. The staff was very friendly, professional, and made the drop of experience quick and easy. More

by Tasha Verified Customer Verified Customer

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Great services and did it in a timely manner and did not have to wait long. I appreciate the consideration. have to wait long. I appreciate the consideration. More

by alicezapayton Verified Customer Verified Customer

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Could not get anyone in service to call me back. Kept car for 3 weeks Kept car for 3 weeks More

by PSUODU3891 Verified Customer Verified Customer

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They are always courteous and helpful. JT will always explain what's being done. He helped me with Sunbit financing when I experienced a problem online with it. If you choose to wait there JT will always explain what's being done. He helped me with Sunbit financing when I experienced a problem online with it. If you choose to wait there for your car, the waiting area is clean, has tv, hot coffee and good seating. My car is returned clean. I'm very happy with this dealership More

by 08GANDALF264 Verified Customer Verified Customer

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Southern Kia dealership and service center has been very very good for me. When I needed a car they found me exactly what I was looking for in one day. The followup service I get at their service center i very good for me. When I needed a car they found me exactly what I was looking for in one day. The followup service I get at their service center is excellent and prompt. The staff are very pleasant and accommodating. The work is done quickly and correctly. I won't take my car anywhere else! More

by BOBBROWNMUSIC01 Verified Customer Verified Customer

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They don't call you back. It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My ca It does not look like my tires were rotated after my oil change. I don't know if it top off your fluids or not. I've been waiting months to get My car fixed. 2 weeks ago. They said they were just waiting on a part and would call me. I've called them. They said they will talk to the person and he will call me back. Still nothing. I just bought this car. On the voicemail it says you can just come in to get a oil change and simple things done. That's not true. You cannot just come in and get a oil change. You have to make an appointment. They don't give me the special attention that I feel like I need as a customer, especially a new customer. At this point. I wish I never bought the vehicle from them. More

by portertrinette Verified Customer Verified Customer

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Can’t get an appointment for months out. Services advisors never answer the phone, nor do they return any messages ever. Services advisors never answer the phone, nor do they return any messages ever. More

by CHRISFRY3065 Verified Customer Verified Customer

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Thanks again for the fast and professional service each and every time. Great job to RT and the team! and every time. Great job to RT and the team! More

by Stikelem Verified Customer Verified Customer

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