RT Ives

They have great customer service in general but this time it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no se it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no sense of urgency. More

by GABYMwhimzy Verified Customer Verified Customer

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Only thing was that my computer in my car wasn’t reset to track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my d track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my day in no time! More

by LHPRICE1992 Verified Customer Verified Customer

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Service is ok. There is a lot of room for improvement. Everyone was kind and were trying to assist. But management has set a low bar. There is a lot of room for improvement. Everyone was kind and were trying to assist. But management has set a low bar. More

by JOANIEMICHAUD Verified Customer Verified Customer

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Service is good, staffs are friendly and nice. .Awesome!. Can’t ask for anything more!. .Awesome!. Can’t ask for anything more!. More

by teesantos26 Verified Customer Verified Customer

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I had no issues or problems and they explained everything to me.The time spent as expected. to me.The time spent as expected. More

by dsimpson14 Verified Customer Verified Customer

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I have bought my second vehicle here at GMC Southern at VA Beach. I feel that the service and care are outstanding. I would recommend this dealership to anyone. I would like to say that when you purchase a VA Beach. I feel that the service and care are outstanding. I would recommend this dealership to anyone. I would like to say that when you purchase a vehicle , you also have a beginning relationship with the dealership. This is a good one. I like that. Thank you! More

by KENTW45 Verified Customer Verified Customer

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I like taking my Kia to this center I have been doing this every 6 months for 5 years. Mr Ives has always been very helpful and answers my questions . this every 6 months for 5 years. Mr Ives has always been very helpful and answers my questions . More

by CINDYELMD Verified Customer Verified Customer

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I always take my car to Southern Lynhaven for the convenience, personable people and ease of getting an appointment that fits my schedule. The work is always completed in the amount of time alloted b convenience, personable people and ease of getting an appointment that fits my schedule. The work is always completed in the amount of time alloted but mostly earlier than quoted. More

by THEDORA.RICHARDSON Verified Customer Verified Customer

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My appointment was 10:00am. for an oil change and inspection. I made this appointment with Robin.. It was 1 hour and 45 minutes before my car was ready and I was able to leav for an oil change and inspection. I made this appointment with Robin.. It was 1 hour and 45 minutes before my car was ready and I was able to leave. More

by UNDONNA2 Verified Customer Verified Customer

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This is the last time I visit this location. The customer service is terrible and the lot is complete disorganized chaos. The service associate had the worst attitude and candor. Aside from that The customer service is terrible and the lot is complete disorganized chaos. The service associate had the worst attitude and candor. Aside from that, my car purchase experience a year prior was just as terrible. I will only be visiting the Greenbrier location moving forward. More

by Goku2024 Verified Customer Verified Customer

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