Phil Kallenberg

Jennifer is the best. The service at Colonial Ford is always first rate and the employees are the best. The service at Colonial Ford is always first rate and the employees are the best. More

by threeyeti Verified Customer Verified Customer

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It is important to have a repair shop that listens to your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop t your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop team works well together, and smoothly gets things done to the customer's satisfaction. If any overlooked issue arises afterwards, they cheerfully make it right. Always polite, professional, and friendly, everyone does a great job, and most importantly, keeps the customer informed of any unforseen items that are found, and offer solutions that can be done, if wanted. Always a great resul every time I go there., and satisfaction More

by Robert Verified Customer Verified Customer

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Communication and timely service is key at Colonial Ford! The team is excellent from sales to service! The team is excellent from sales to service! More

by jbotsolis Verified Customer Verified Customer

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The last time that I had an appointment to get my car fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hou fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hours while I waited which was quite convenient for me because I live far away. I can depend on Colonial Ford to fix my car when my local mechanic isn't able to handle the repair. The Service Department at Colonial Ford has taken care of me and my car for over five years now. So far, every time that I have needed service from Colonial Ford I have left the dealership as a satisfied customer. I can't say enough good things about Sue, Phil, Jennifer and Rob. More

by ywbm777 Verified Customer Verified Customer

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Phil was great. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. More

by SOL Verified Customer Verified Customer

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Phil and the gang took care of a problem that another dealership failed to do. He called me and updated me all along the way with every update. I will only go here from now on! Thanks guys! dealership failed to do. He called me and updated me all along the way with every update. I will only go here from now on! Thanks guys! More

by mainsailconstructionco Verified Customer Verified Customer

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Fantastic customer service always willing to go the extra mile. Could not be happier. Thank you mile. Could not be happier. Thank you More

by bmassouh Verified Customer Verified Customer

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Phil was very helpful, I appreciated him calling and texting me updates, I'll be back! texting me updates, I'll be back! More

by ADDIE.ATKINS Verified Customer Verified Customer

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Susan and the service team did a fantastic job ! Great follow up during and after the service visit Great follow up during and after the service visit More

by SERVICE79 Verified Customer Verified Customer

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Service was faster than expected; all of my questions were answered; and I was spoken to with courtesy and respect were answered; and I was spoken to with courtesy and respect More

by waengelman72 Verified Customer Verified Customer

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