Phil Kallenberg

Very courteous from the first step in the showroom to seeing Phil at the time for the first service visit. Phil pointed out that recall notice just came and it could be taken care of today with the oil c seeing Phil at the time for the first service visit. Phil pointed out that recall notice just came and it could be taken care of today with the oil change, saving me another trip. More

by dmaki670 Verified Customer Verified Customer

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My service was completed in a timely matter. It was completed earlier than Phil estimated.b to bad the recall software wasn't available. It was completed earlier than Phil estimated.b to bad the recall software wasn't available. More

by JBMUSACCHIO Verified Customer Verified Customer

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Phil and Colonial Ford worked with me to get my Bronco repaired and were flexible in meeting my scheduling needs to get it done! repaired and were flexible in meeting my scheduling needs to get it done! More

by Scott Verified Customer Verified Customer

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Everton and Moises were very helpful and professional. Will definitely be back to buy another vehicle. Will definitely be back to buy another vehicle. More

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Had transmission issue. Dropped sunday they troubleshoot gave options mine was to rebuild it was done by Thursday and a little below estimate and now better than brand new! Dropped sunday they troubleshoot gave options mine was to rebuild it was done by Thursday and a little below estimate and now better than brand new! More

by dmaroney Verified Customer Verified Customer

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Very friendly staff. Outdated and crowded structure and lot. Needs to be brighter and cheery. Outdated and crowded structure and lot. Needs to be brighter and cheery. More

by BrianHondaAcc Verified Customer Verified Customer

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The Service Department is always polite, professional, and very helpful. I brought my 2025 Escape in for a routine oil change and annual inspection. Phil exceeded my expectations, as did the entire team t and very helpful. I brought my 2025 Escape in for a routine oil change and annual inspection. Phil exceeded my expectations, as did the entire team the worked on my car. The whole process was easy. I highly recommend Colonial Ford of Marlborough (in Massachusetts) for all your needs. More

by MSHEPPIE Verified Customer Verified Customer

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Colonial Ford Service is very competent and professional. Sue is knowledgeable and professional. Always a good experience. Sue is knowledgeable and professional. Always a good experience. More

by MARTHA.F.POWERS Verified Customer Verified Customer

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The service writers are doing their best BUT, after one week (I know two major holidays) car is not fixed. I am very concerned about the cost of this repair that they are unable to find. It was "fixed" a week (I know two major holidays) car is not fixed. I am very concerned about the cost of this repair that they are unable to find. It was "fixed" already for $400 - only to break down again immediately. Communication could be better. More

by lakendall1 Verified Customer Verified Customer

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Great experience, and communication. Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful Job was completed on time and on budget. Phil was absolutely wonderful, really knows his stuff, and extremely helpful More

by smolak285 Verified Customer Verified Customer

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