Peter Parsons | Page 2

I dropped my car off to have the door replaced ( recall). It's been three months and I don't have my car back yet. I was called three times to come in and pick up my car, only to be told it is not ready. The It's been three months and I don't have my car back yet. I was called three times to come in and pick up my car, only to be told it is not ready. They punctured my tire side wall with a piece of metal and were going to plug it. Can you imagine???? More

by BWALDRON3 Verified Customer Verified Customer

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I have been trying to get my right rare axle fixed which is a recall. But I been there 4 times but no axle yet is a recall. But I been there 4 times but no axle yet More

by hathaway3456 Verified Customer Verified Customer

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Great job and appreciate the fantastic service. I appreciate the quick service and kind manners I appreciate the quick service and kind manners More

by CTRESCA1981 Verified Customer Verified Customer

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EXCELLENT! I bought a new Ford Bronco before I moved to Cape Cod. I will 100% drive off Cape from now on. From scheduling to follow-up, they were professiona I bought a new Ford Bronco before I moved to Cape Cod. I will 100% drive off Cape from now on. From scheduling to follow-up, they were professional, helpful, and less expensive than 3 other dealers I spoke with. Could not recommend them highly enough! More

by JK Verified Customer Verified Customer

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Worse service ever! They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multipl They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multiple times I wanted them to replace it before my warranty expired. Got a call the part was in but then put a bunch more grease on it and put silicone somewhere in the door to shield it supposedly. Also delivered my truck back to me with grease all over the interior trim panel and the outside. They also decided to reset my oil change monitor without doing an oil change More

by pfontaine74 Verified Customer Verified Customer

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The entire service department is always great! I am always treated with respect and they are always informative. I am always treated with respect and they are always informative. More

by jimf1959 Verified Customer Verified Customer

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Had my car taken in for service by Peter I need new tires so I’m waiting for him to get in touch with me. I want the original tires that came with the car. so I’m waiting for him to get in touch with me. I want the original tires that came with the car. More

by sal2019 Verified Customer Verified Customer

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My car was brought in after hitting a pothole. The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the car until the INS company paid the bill. When I went to pick up the car it was learned the rim was damaged. This led to 8 days of back and forth. My service writer was not attentive or could not grasp the situation and provided conflicting information. On day 9 a new service writer took over. Peter resolved the issue in 3 hours!!! More

by RMCGUINESS Verified Customer Verified Customer

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The staff was great, Peter was very professional. I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficie I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficiently. When the work was complete Peter and the Tech were happy to explain what was done and complimented me on the condition of my vehicle. More

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This dealership has a professional yet personable staff. Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required in a very reasonable time frame. The cost was a little less than expected since they were able to use a coupon for the service. Thank you. I will definitely use them again. Highly recommend More

by pattymello Verified Customer Verified Customer

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