Peter Jervinis
Peter Jervinis at Kelly INFINITI
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Peter Jervinis

Service Advisor

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Peter Jervinis

August 06, 2024

Dealership Rating
Employee Rating

nick and Jim Pete and Casey are great and help each time I visit to service my vehicle. Always happy to return More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Gird, Casey Pakkila

Aug 15, 2024

Kelly INFINITI responded

We love to hear that, C! It is great that you continue to receive excellent service from Jim, Pete and Casey and that they always take excellent care of you and your INFINITI. Thank you so much for taking the time to share this with us!

June 14, 2024

Dealership Rating
Employee Rating

I highly recommend Kelly Infiniti for all of your service needs. Nick in service does a terrific job all the time. My vehicle comes out of the service department with the service needed to be done correctly More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Savage, Nick Gird

Jun 17, 2024

Kelly INFINITI responded

Hey Joe! We're glad to hear that you highly recommend Kelly INFINITI for service needs and that Nick consistently does a terrific job. It's great to know that your vehicle always comes out of our service department with the necessary work done correctly and on time. We appreciate your trust and look forward to continuing to provide you with excellent service. If you need anything else, please don't hesitate to reach out!

April 30, 2024

Dealership Rating
Employee Rating

My rating is based on the service department led by Pete Jervinis. Jasmine also adds great value with her knowledge of the cars and owners. More

by sjsmith@protonmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Jasmine Hernandez

Apr 30, 2024

Kelly INFINITI responded

That is great to hear! We are glad that you had such a pleasant experience working with Pete and Jasmine and that they both took excellent care of you! Thank you so much for taking the time to share this with us!

April 30, 2024

Dealership Rating
Employee Rating

Great dealership - great salesperson! Colum was great to do business with - professional, responsive and respectful of our time. Would highly recommend seeking Colum out if you are in the More

by GregCyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colum O'Brien, Jay in finance

May 09, 2024

Kelly INFINITI responded

Hi Greg! We just wanted to reach out and say thank you for sharing this with us! We're pleased to hear that Colum provided you with a great experience. It's wonderful to know that he was professional, responsive, and respectful of your time. We'll be sure to pass along your kind words to Colum. We're also glad to hear that Jay in finance provided you with excellent service. Thank you for recommending us, and we look forward to assisting you again in the future!

April 20, 2024

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Employee Rating

Thank you to Jim , Jasmine and Pete for the amazing service . Great people and environment to service your vehicle at . More

by Victoria p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Kelly INFINITI responded

Thank you so much, Victoria! We're happy to hear that Jim, Jasmine, and Pete provided you with amazing service. We strive to create a welcoming environment for all our customers, and we're delighted that you experienced just that. If there's anything else we can assist you with, please feel free to reach out!

April 19, 2024

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Employee Rating

Great service department // Pete explains everything well and very accommodating and you can tell he cares about not only his work but the customer More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Kelly INFINITI responded

Thank you, Phil! We're happy to hear that you had a great experience and that Pete was able to explain everything clearly and accommodate your needs. Customer satisfaction is our top priority, and we're glad to hear that Pete's dedication to his work and our customers shines through. If you ever need anything else, please don't hesitate to reach out!

February 15, 2024

Dealership Rating
Employee Rating

I always get whit glove treatment at Kelly Infiniti. I can even get in with no appointment. More

by CMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Bryan Palacios

Feb 28, 2024

Kelly INFINITI responded

Thank you, CMF! We're thrilled to hear that you always receive white-glove treatment with us. Providing exceptional service without an appointment is something we take pride in, and we're delighted to hear that it has made a positive impact on your experience with us. If there's anything else we can do to enhance your visits, please let us know!

January 31, 2024

Dealership Rating
Employee Rating

Have been going to dealership since 2005 and continuing to go because of the great people and great service More

by kmrber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Kelly INFINITI responded

This really means a lot to us, kmrber! We're happy to know that all these years, you continue to have great experiences with us and everyone has been so helpful and friendly! Thank you so much for your loyalty! We will be sure to pass this along!

January 16, 2024

Dealership Rating
Employee Rating

Excellent service, fast service, everybody friendly. Pete was excellent, kept me informed they went above & beyond More

by Lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Kelly INFINITI responded

That is great to hear, Lilly! We are happy to see that you had the opportunity to work with Pete and that he took excellent care of you and your INFINITI! We will be sure to pass this along to Pete and the service team!

January 08, 2024

Dealership Rating
Employee Rating

I had to take my car in due to a recall. I booked my appointment and was greeted by Pete Jervinis. He was great. Took good care of me and was extremely quick. More

by cpragu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Kelly INFINITI responded

Thank you, cpragu! We are so happy to see that you had such a great experience and Peter and the team took excellent care of you! Please let us know if there is anything else we can do for you!

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