Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 14

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
147 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

7 yrs, 11 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

5.0

147 Reviews

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147 Reviews of Peggy Roberts

May 31, 2019

Dealership Rating
Employee Rating

Amazing experience! I had went in to get a service, but eneded up leaving with a new car! Sam who typically does my service is absolutely amazing and always so helpful! J More

by VICTORIA.HANSEN.58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Sam Weisman, Jason Stone

May 31, 2019

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments for our staff. It was thoughtful of you to mention Sam and Jason by name. Thank you for that. We strive to treat our clients the way we wish to be treated. It is wonderful to hear you felt comfortable during your purchase experience. Thank you for choosing Coastal Kia!

May 02, 2019

Dealership Rating
Employee Rating

A++++++ rating. This was the best experience I have had in obtaining a new vehicle. I loved my old car and wanted to keep it but it was worn out and needed to retire More

by ATAGALONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Tyler D, Bob T (in service)

May 02, 2019

Coastal Kia responded

Simply Wonderful !! Thank you so much for the five star review. It was thoughtful of you to mention Tyler, Pat, Peggy and Bob by name. We are thrilled you had a great experience and that we were able to exceed your expectations. Our goal is to treat our clients the way we want to be treated. Congratulations on the purchase of your new Kia. We sincerely appreciate the awesome testimonial and kind remarks. Thank you for being an important part of our Coastal Kia family!

May 02, 2019

Dealership Rating

new Car purchase/lease the service we received from coastal kia was very good. it was a pleasure working with our sales man. He only neglected to give us an option of a spa More

by AGGIEALG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas, don't remember names !

May 02, 2019

Coastal Kia responded

Thank you for the five star review. We agree that it can seem odd to clients that a full spare is no longer included in vehicles of all makes and models. Researchers dictated the new trend. Their findings show; drivers call roadside assistance vs changing their own tires, drivers changing their own tires caused safety concerns with the Department of Transportation, not having a full spare lowers the body weight and helps with gas mileage. etc. Please call us if you have any questions or need further information. Thank you for your recent service visit! We appreciate you business at Coastal Kia!

April 27, 2019

Dealership Rating
Employee Rating

Awesome. Pat, Peggy, Kirk and Steve are a great team. I went looking for my friend's Pat and Peggy, and was interested in trading my Cadillac. When all was said and done I drove home in a new Kia. As a fo More

by pastorjeffcarr
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve and Kirk

Apr 27, 2019

Coastal Kia responded

Jeff, it was so good to see your smiling face walk through our doors and enter our showroom last week. Thank you so much for your loyalty to Pat and Peggy and for choosing Coastal Kia as your new car dealer. Congratulations on the purchase of your new Kia Sorento! It was thoughtful of you to mention Steve and Kirk by name too. Welcome to the rapidly growing Coastal Kia Family!

April 21, 2019

Dealership Rating
Employee Rating

Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More

by JAMESTRENTACOSTA041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas

Apr 21, 2019

Coastal Kia responded

We sincerely appreciate the five star review and kind words. We are thrilled you found our Coastal Kia staff to be “friendly and helpful”. Please call us if you need anything. We are here to help. Thanks again!

April 13, 2019

Dealership Rating
Employee Rating

Newer car for us We didnt come in to buy a newer car but we did end up doing that. Dave, Rob and Mike were awesome. will reccomend the dealership. More

by ROBINNEWTONMOULTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy came up to us in the parking lot and introduced herself and than handed us to Dave, than Rob helped out, than Bernie and Mike.

Apr 13, 2019

Coastal Kia responded

Congratulations on your recent purchase! It was very thoughtful of you to mention so many of our team members by name. We are thrilled you had a great experience. Welcome to the Coastal Kia Family!

April 11, 2019

Dealership Rating
Employee Rating

Awesome people--awesome dealership!! The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt More

by UNC810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer and Mike

Apr 11, 2019

Coastal Kia responded

Mrs. Jones, thank you so much for the five star review and awesome comments. It was thoughtful of you to mention Peggy, Steve and Mike by name. Congratulations on the purchase of your new Kia. Welcome to the rapidly growing Coastal Kia family!

April 03, 2019

Dealership Rating
Employee Rating

New to the Kia Family Love my Sorento. Was treated like family. Everyone was extremely nice and helpful. Great product and company to deal with. I definitely recommend More

by ANITA BLIZZARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Michael

Apr 03, 2019

Coastal Kia responded

We sincerely appreciate the kind words and five star review. Thank you! Congratulations on your recent purchase. You are going to absolutely love your new Sorento! You were treated like family because you are. Welcome to the Coastal Kia family.

February 18, 2019

Dealership Rating
Employee Rating

Great Service It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist m More

by KELLYGJOHNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust

Feb 19, 2019

Coastal Kia responded

Thank you for the awesome five star service review for Coastal Kia! We appreciate you recognizing Sam, Bob and our service department for their efforts. It is music to our ears to hear you describeour staff including Bob and Sam as "always a pleasure to work with" and "they have the answers". We appreciate you trusting our dealership with your Kia. Our culture is to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

February 15, 2019

Dealership Rating
Employee Rating

Everything was as expected and beyond! Service was done in time and everything was really professional! Got a free car wash which I was surprised about! Super happy customer! Will return! More

by ISABELLE.MAIER0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas

Feb 19, 2019

Coastal Kia responded

Thank you for the five star review and kind words. We are thrilled you are a "Super happy customer!" We look forward to your next visit and are glad you enjoyed the complimentary car wash. Thank you for choosing Coastal Kia!

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