Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 13

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
147 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

7 yrs, 11 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

5.0

147 Reviews

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147 Reviews of Peggy Roberts

November 13, 2019

Dealership Rating
Employee Rating

GREAT Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car sho More

by maggie5548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler, Haywood

Nov 13, 2019

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and gracious comments. We love that you felt "at ease" and that Tyler was able to exceed your expectations. Congratulations on your recent purchase. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help! Thanks again.

November 07, 2019

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Employee Rating

Telluride purchase The entire staff was wonderful. Buying a car from Coastal Kia was a breeze. From start to finish every single employee was excellent. Thank you. More

by BAWNCGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber

Nov 08, 2019

Coastal Kia responded

Congratulations on the purchase of your new Kia Telluride! How wonderful! We sincerely appreciate the five star review and kudos for our team. We strive to treat our clients the way we want to be treated. Don't forget we offer: *first service free at 5000 miles *VIP Customer Lounge Experience while you wait including WiFi, complimentary snacks, Concierge Service which will pick up and drop off your vehicle after service, personal shuttle service, loaner vehicles by appointment, courtesy car wash and more. Welcome to the home of the "truly exceptional experience". Please call us if you need anything. We are here to help. Welcome to the Coastal Kia Family!

October 02, 2019

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Employee Rating

Great advice from Service and Parts managers. I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted More

by SSALEMI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Oct 02, 2019

Coastal Kia responded

Wonderful ! Thank you for the amazing five star service review. We appreciate the gracious comments and loyalty. We are thrilled to hear our service team was able to give "spot on" advice which you were delighted with. Thank you for choosing Coastal Kia. Please call us if you need anything, we are here to help.

October 02, 2019

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Employee Rating

The Best of the Best!! I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everythin More

by JOY SESSOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard!

Oct 02, 2019

Coastal Kia responded

Fantastic Ms. Sessoms! Thank you so much for the five star review and gracious comments. We love your loyalty and passion for Coastal Kia. We sincerely appreciate the five star review. We love the comment, "the staff and service are the best of the best!" Please call us if you need anything. We are here to help. Thanks again!

September 12, 2019

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Employee Rating

Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More

by ANTHONY1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas

Sep 12, 2019

Coastal Kia responded

Thank you for the five star review! We love the comment, "Coastal Kia Wilmington, NC has the best customer service in the area". We have a culture at Coastal Kia of treating our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again!

July 26, 2019

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Employee Rating

Best in Class when it comes to Customer Service! Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detai More

by forrestb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas

Jul 26, 2019

Coastal Kia responded

Thank you for the awesome review and kudos for our Coastal Kia team. We want to thank you for choosing Coastal Kia for your sales and service needs. We truly strive to treat our clients the way we wish to be treated. It is important to us to address the details. Attention to details takes a good experience and makes it a great one. Thank you for your business and for recognizing our efforts. Please call us if you need anything, we are here to help.

July 19, 2019

Dealership Rating
Employee Rating

Good experience, but not up to past standards. First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small l More

by DetJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Jul 20, 2019

Coastal Kia responded

Joe, it was great to see you during your recent visit. Thank you for discussing your experience with John Wigger and taking his call. We appreciate you! Thank you for being a big part of our Coastal Kia Family.

July 13, 2019

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Employee Rating

Great and professional services The staff is very friendly and helpful and it is obvious that they appreciate your business. I am well pleased with their service staff. They are not More

by DRJOYCEJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Jul 13, 2019

Coastal Kia responded

Thank you! We appreciate the awesome five star review. It was thoughtful of you to go online and comment on your customer service experience. We really do “respect your business”. Our entire team realizes there are dozens of local service centers to choose from. We are honored that you choose Coastal Kia! We won’t let you down. Thanks again.

June 30, 2019

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Employee Rating

Very nice service by Peggy and Steve Kramer Steve and Pat were very helpful And did a very superb job. Explained everyone in detail. We are so so happy to work with both of them. More

by SAMIRMODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Steve Kramer

Jun 30, 2019

Coastal Kia responded

Fantastic! Thank you for the five star review. It was thoughtful of you to mention Steve, Pat and Peggy by name. We sincerely appreciate your business at Coastal Kia!

June 10, 2019

Dealership Rating
Employee Rating

Awesome Customer Service We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodate More

by ortorres60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jun 11, 2019

Coastal Kia responded

Congratulations on your recent 2019 Kia Sorrento purchase! It was thoughtful of you to mention Peggy and Steve by name. Your gracious comments are greatly appreciated. Welcome to the rapidly growing Coastal Kia Family. Please call us if you need anything. We are here to help.

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