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Paula Sikirica
Paula Sikirica at Advantage Chevrolet of Hodgkins

Paula Sikirica | Page 3

Service BDC

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Paula Sikirica

March 02, 2023

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Employee Rating

Staff was very professional when I brought in my HD2500 for its first service. They did an oil change, tire rotation and also installed a microchip that had been previously unavailable from GM. The work More

by moem12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

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Mar 03, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Mar 03, 2023

moem12 responded

Never mind, I take it back. Today (one week from this service visit) 2 lug nuts were found to be missing. One from each of the front tires. Fortunately we were near another dealership who graciously helped us out. We learned that every lug nut was torqued well under specifications. We were lucky the wheels didn’t fall off at Interstate Highway speeds. This was literally the first time the truck had been driven since the service visit a week earlier. I would expect this from a National tire chain with kids doing the work, but not from a dealership with “highly trained” and “certified” mechanics. This was a simple tire rotation. I can’t imagine what to expect from this dealership if a more complex repair was needed. Thankful that no accidents occurred, but beyond disappointed with this service visit. I gave an honest review last time. I’m giving an honest review this time as well.

February 15, 2023

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Employee Rating

The staff was very friendly and knowledgeable about service and was completed within the estimated time. More

by Kgroszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 16, 2023

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Employee Rating

Best customer service from purchasing a vehicle to service department, Joslynn Keys & Dennis Riley are the best. More

by nanag4lyfe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Joslynn Keys

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Jan 18, 2023

Advantage Chevrolet of Hodgkins responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 24, 2022

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Employee Rating

It was very quiet friendly nice people see anything else get done thank you by More

by phillip.hagedorn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade , Tom Cederblad, Mike Heeney

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Oct 27, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 13, 2022

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Employee Rating

I had an after market srereo service performed through Advantage. It didn't take long. Everything looked clean and neat when they were finished ,and it works really well. Thank you. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Jose Pantoja , Jose Guzman

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Oct 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 28, 2022

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Employee Rating

This is the second oil change for my Chevy Silverado at Advantage Chevrolet. The service and staff has been great. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Pantoja

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Sep 29, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2022

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Employee Rating

From time of purchase to first oil change, everything has been great. My Silverado Trail Boss has performed very well. Service and staff have been excellent. I'm glad I chose Advantage. More

by alton4370
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Fabian Murillo , Abel Duran, Natalie Sarabaia and Juan Martinez

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Aug 25, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 31, 2022

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Employee Rating

Staff is courteous and informative. Explained the state various tests, the results and interpretation. Timely service. More

by AZAD.SUNKAVALLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jun 01, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2022

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Employee Rating

Great service! Felipe and his team are providing top notch service which is the reason we return to Advantage Chevy dealership. More

by ANA ALEKSANDROVSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

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May 26, 2022

Advantage Chevrolet of Hodgkins responded

Ana, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 09, 2022

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Employee Rating

We recieved good service with reasonable rates, the service did take longer then we expected though. More

by williamst289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcy Frye, Carolina Wetzel

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May 11, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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