Paula Palana
Paula Palana at Lawton Chrysler Jeep Dodge RAM

Paula Palana

Salesperson

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Paula Palana

March 25, 2026

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Employee Rating

Amazing service with top of the line customer service. True professionals that truly cared for their customers. More

by TORRES.ERNEST69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago

Mar 25, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We’re glad you experienced top-notch service from our team. We truly appreciate your support and look forward to serving you again!

March 01, 2026

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They were the nicest people I’ve ever dealt with while dealing with a vehicle! I definitely recommend them!! More

by heathjune2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Butler

Mar 02, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words and recommendation. It truly means a lot to us! We’re so glad our team made your experience a great one. We appreciate you choosing us and look forward to helping you again anytime!

February 26, 2026

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Employee Rating

Our experience was fabulous. Paula was super helpful and made the process seamless while not making us feel rushed or pressured. More

by akmills6815
Recommend Dealer
Yes

Other Employees Tagged: Paula Palana

Feb 26, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback! We’re so glad you had a fabulous experience and that Paula made the process smooth and pressure-free. We appreciate you choosing us and hope you’re loving your new vehicle!

February 26, 2026

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Have not had any service issues with this dealer, service Department is always friendly, Barbara is always awesome to work with. I have bought 4 vehicles with this dealer and have always used the service dep More

by mikegolf6371
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 26, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your continued trust and loyalty! We’re honored you’ve chosen us for four vehicle purchases and all your service needs. Barbara will be thrilled to hear your kind words. We truly appreciate you being part of our dealership family!

January 31, 2026

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The experience was great until I was promised that the Jeep tool kit was included in the vehicle and when I looked the next morning it in fact was not in there and they have dodged any communication to ge More

by joshua.fagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson

Feb 04, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re sorry for the mix-up with the Jeep tool kit and understand your frustration. We’ll work to get this resolved and appreciate your patience.

January 20, 2026

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Employee Rating

They treat like family and sale people are not pushy. They made sure my was clean and full gas . More

by ron200656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Ron! We’re glad our team made you feel like family and took great care of your vehicle.

January 19, 2026

Dealership Rating
Employee Rating

Very nice. Was well taken care of by the staff Facilities were very nice. Good selection of vehicles to choose from More

by DONOVAN.J2014
Recommend Dealer
Yes

Other Employees Tagged: Paula Palana

Jan 23, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Donovan! We’re glad our team took great care of you and that you enjoyed our facilities and vehicle selection.

December 27, 2025

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Employee Rating

Paula did a wonderful. She was pleasant, helpful and professional. Great experience. Recommend this dealership. More

by Benny Reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words, Benny! We’re thrilled Paula made your experience great. We appreciate your business and look forward to your next chance to serve you.

December 13, 2025

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Employee Rating

Took me longer to drive from Dallas to Lawton then it did to purchase my vehicle. Very pleased with the service I received and I absolutely love my car. More

by msmelissa214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Archuletta

Dec 15, 2025

Lawton Chrysler Jeep Dodge RAM responded

Wow—that’s saying something! 😄 Thanks for making the trip, and we’re so glad you love your new car.

October 04, 2025

Dealership Rating
Employee Rating

They treat me like family and the was best trade in I've ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much More

by ron200656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Michael Butler, Stephen Omayao, Angel Frasier, Angel Martinez , Rebecca Archuletta, Mathew Hawkins, Johnathon Vissepo

Oct 06, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re so glad to hear that! Paula and the team appreciate your kind words and are thrilled you had an outstanding SUV buying experience.

Oct 06, 2025

ron200656 responded

Thanks

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