147 Reviews of Paula Ortiz
April 14, 2018
Very good I was helped promptly. The service was explained thoroughly. Paula was kind. She was also knowledgeable and relatable. I feel like I was treated ve I was helped promptly. The service was explained thoroughly. Paula was kind. She was also knowledgeable and relatable. I feel like I was treated very well. More
April 11, 2018
Fabulous Paula Ortiz is absolutely fabulous! Very professional, informative and always takes time to answer my questions. She is always friendly and honest. I Paula Ortiz is absolutely fabulous! Very professional, informative and always takes time to answer my questions. She is always friendly and honest. I highly recommend her. More
April 11, 2018
Quality service The visit was a success. The team was friendly, and communicated details about my service plan clearly. I didn’t even ask about the status of my plan, The visit was a success. The team was friendly, and communicated details about my service plan clearly. I didn’t even ask about the status of my plan, but the service associate took it upon herself to inform me that it was expiring soon and informed me of my options. More
April 08, 2018
Pleasant experience The waiting area is the best in the Columbia area. Length of waiting for service to be completed was actually shorter than estimated. Appreciated the The waiting area is the best in the Columbia area. Length of waiting for service to be completed was actually shorter than estimated. Appreciated the rain check for free car wash. Was really too cold for car to be cleaned. More
April 08, 2018
Good work and good feedback Good service and fast also very friendly the employees were quick to get me in and take info. I would recommend service to anyone. Thanks again Good service and fast also very friendly the employees were quick to get me in and take info. I would recommend service to anyone. Thanks again More
April 07, 2018
Rotate tires All associates that see you always ask"have you been helped mam?" They kept me updated and I was finished when they said I would be All associates that see you always ask"have you been helped mam?" They kept me updated and I was finished when they said I would be More
Other Employees Tagged: Terry Pruett
April 04, 2018
Won’t go anywhere else. Absolutely love Paula. She’s the best and I always request her. They always say it will take longer than it actually does which is always a pleasant s Absolutely love Paula. She’s the best and I always request her. They always say it will take longer than it actually does which is always a pleasant surprise. More
October 25, 2017
Machens is my one stop shop Toyota Machens is the only place I’ll go to by a car. The customer service is the best in town. They take the time to truly understand your needs. I Toyota Machens is the only place I’ll go to by a car. The customer service is the best in town. They take the time to truly understand your needs. I didn’t ever feel pressured to buy until I was ready. They even let me borrow the car overnight to help me make my decision. Lori can even show you cars from ANY Machens locations not just Toyota’s. More
Other Employees Tagged: Lori Lindsay, Terry Pruett
January 21, 2015
Great Experience We had a great experience with Machens, they were great on the price and their people were helpful and courteous. We recommend them to our friends an We had a great experience with Machens, they were great on the price and their people were helpful and courteous. We recommend them to our friends and family all the time. We are repeat customers and have never had a bad experience either with their sales or service. More
Other Employees Tagged: Dean Hovis , Ramon Dearmas, Peter Herman, Jeff Simmons, Jim Sublett
December 22, 2014
Fourth Vehicle This is the fourth vehicle I've purchased here and the service is always top notch. I asked Bert to find a truck that suited my needs and he delivere This is the fourth vehicle I've purchased here and the service is always top notch. I asked Bert to find a truck that suited my needs and he delivered exactly what I was looking for at a great price. I can't recommend this dealership enough. From the General Manager, Dan, to the service porters, they go above and beyond what's expected. If your looking for a trustworthy dealership, then this is your place. More
Other Employees Tagged: Chick Ashworth, Danny Gingerich , John Boyer, Ramon Dearmas, Kate Driskill, Moses Gingerich, Joe Haner, Bill Hinson, Jeff Rackers, Jim Sasser, Bert Shaw, Jim Sublett
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