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Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney | Page 2

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
60 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

26 yrs, 4 mos

4.9

60 Reviews

Write a Review

60 Reviews of Paula Mooney

March 15, 2026

Dealership Rating
Employee Rating

My car was checked out in a timely manner and the issues were addressed to my satisfaction. More

by bettyerny62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

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Mar 17, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 15, 2026

Dealership Rating
Employee Rating

I had a very pleasant and enjoyable experience. Everyone was responsive and knowledgeable. I would highly recommend to friends and family. More

by RICK.BOOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2026

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Employee Rating

Brought my truck in for an oil change and 90k mile check up. Service team worked efficiently and had my truck ready to roll in about 90 minutes. Thank you! More

by trey31brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 06, 2026

Dealership Rating
Employee Rating

They made sure I was satisfied and everything was explained to me in detail about what needed done More

by DANNIEPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 26, 2026

Dealership Rating
Employee Rating

Kayla was very knowledgeable of all the work I needed to be done. She kept me informed with the details of the work that was being performed on my vehicle. Kayla set me an appointment for the same day I cal More

by ddedge75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

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Feb 26, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2026

Dealership Rating
Employee Rating

The service is absolutely amazing. So kind helpful and thorough. I can’t imagine going anywhere else. More

by spaceways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Ali Duvuvei

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Feb 25, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2026

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Employee Rating

Professional and easy to work with. CHANGE THE REQUIREMENT TO POST WITH FIFTEEN WORDS MIN More

by dasdlskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2026

Dealership Rating
Employee Rating

Paula Mooney and John Eberlein took care of my problem in a fair and professional manner. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein

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Feb 18, 2026

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2026

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Employee Rating

Great service timely and professional Kayla was very helpful and addressed an issue at no charge tonus More

by rruzza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Ali Duvuvei

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Feb 18, 2026

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 04, 2026

Dealership Rating
Employee Rating

Tyler and Ken were awesome, they were friendly courteous and professional and knowledgeable, I felt very comfortable there More

by cquinlan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler and Ken

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Feb 18, 2026

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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