Paula Bryant

Complete roaster with zero concern and help. Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse di Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse didn’t work???? Set appt for 1/28 to come wash and no showed all day no communication. Unreal not like BMW. So disappointed More

by CDELL0 Verified Customer Verified Customer

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What A Country! Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” T Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” Thank you for making such a personal purchase fun and exciting! More

by clajolla Verified Customer Verified Customer

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Great service department at this dealership, have never experienced a bad assessment, always a great job experienced a bad assessment, always a great job More

by abryant28 Verified Customer Verified Customer

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Maria is a wonderful person she always has a smile and is egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to share my experience and I will continue to tell everyone to go there for any service or purchase they may need.. More

by Nowee Verified Customer Verified Customer

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Sloppy- over promise and under deliver. I had to chase the dealership down instead of them contacting me I had to chase the dealership down instead of them contacting me More

by Tom Verified Customer Verified Customer

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Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More

by LSTARR Verified Customer Verified Customer

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Very professional, thorough and customer oriented. Cameron provided a first class experience all around. Followed up too. Cameron provided a first class experience all around. Followed up too. More

by spitfire04 Verified Customer Verified Customer

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My association with BMW of Sarasota has been exemplary over the past three years, I congratulate BMW having individuals like Paula Bryant, Rafael clover, Mr Chong who displayed high standards of professio over the past three years, I congratulate BMW having individuals like Paula Bryant, Rafael clover, Mr Chong who displayed high standards of professionalism and provided me with help when needed, I am indebted to them and BMW. More

by none23 Verified Customer Verified Customer

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Very difficult to work with. I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to fight to get what I purchased covered. I even had a service rep hang up on me and I never raised my voice or used profanity. I almost stopped using this dealership and the only reason I still use them is Naycolle Wright (sales) I have purchased 8 cars from this dealership and still feel like I am always fighting to be given fair treatment. More

by DLW1396 Verified Customer Verified Customer

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Friendly, caring, professional. Thorough, generous hosts. Excellent in all aspects of service. Single detractor is quantity of customers. Most recent service was relatively fast and Thorough, generous hosts. Excellent in all aspects of service. Single detractor is quantity of customers. Most recent service was relatively fast and excellent however sometimes deluge of customers for service is overwhelming. Customers with a 10 AM appointment should stand aside so that appointments for 9 AM can be processed instead of waiting in a queue to turn vehicle over, referring to arrival before 9 AM for 9 AM appointment. More

by robert.r.schulz Verified Customer Verified Customer

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