Paula Bryant

I found MAJOR mistakes in some service I had done. I also was told that there were leaking coolant lines that I inspected and they are not leaking. This was quoted at a $1,000 repair. Every time I hav I also was told that there were leaking coolant lines that I inspected and they are not leaking. This was quoted at a $1,000 repair. Every time I have had work done at this dealer (I have had 20k worth of work done under warranty), there is extra damage to my vehicle. More

by Ryan Browning Verified Customer Verified Customer

Report | Print

I think you take on more work than you can handle. Then the customer has to wait way too long !!!! Your employees are great and have lots of patience dealing with the customers as we get anxious as we Then the customer has to wait way too long !!!! Your employees are great and have lots of patience dealing with the customers as we get anxious as we sit there all day waiting for our car. More

by CJM_VENICE54 Verified Customer Verified Customer

Report | Print

Very kind and helpful throughout the service process. Easy in and out of the dealership. Easy in and out of the dealership. More

by Down454 Verified Customer Verified Customer

Report | Print

Complete roaster with zero concern and help. Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse di Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse didn’t work???? Set appt for 1/28 to come wash and no showed all day no communication. Unreal not like BMW. So disappointed More

by CDELL0 Verified Customer Verified Customer

Report | Print

What A Country! Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” T Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” Thank you for making such a personal purchase fun and exciting! More

by clajolla Verified Customer Verified Customer

Report | Print

Great service department at this dealership, have never experienced a bad assessment, always a great job experienced a bad assessment, always a great job More

by abryant28 Verified Customer Verified Customer

Report | Print

Maria is a wonderful person she always has a smile and is egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to share my experience and I will continue to tell everyone to go there for any service or purchase they may need.. More

by Nowee Verified Customer Verified Customer

Report | Print

Sloppy- over promise and under deliver. I had to chase the dealership down instead of them contacting me I had to chase the dealership down instead of them contacting me More

by Tom Verified Customer Verified Customer

Report | Print

Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More

by LSTARR Verified Customer Verified Customer

Report | Print

Very professional, thorough and customer oriented. Cameron provided a first class experience all around. Followed up too. Cameron provided a first class experience all around. Followed up too. More

by spitfire04 Verified Customer Verified Customer

Report | Print