Paul Treseler
Paul Treseler at Cadillac of Norwood

Paul Treseler | Page 10

Service Advisor

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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4.9
113 Reviews
4.9

113 Reviews

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113 Reviews of Paul Treseler

July 25, 2025

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Employee Rating

The people who take care of me are, great, but 2 1/2 hours for a oil change and tire rotation, is nuts. I have told you this before, but each time I go it' s a long wait. I don't understand I made my More

by rs12k
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Recommend Dealer
No
Jul 28, 2025

Cadillac of Norwood responded

Thank you for your feedback and for being a valued customer - we truly appreciate your continued business. We understand your concern about the time spent during your visit. However, we’d like to clarify that in addition to the scheduled oil change and tire rotation, you also requested an A/C check while you were here. That additional diagnostic service did extend the appointment time. The total time for your visit was a little over an hour, not 2½ hours as mentioned. We always aim to provide timely service while also being thorough and making sure your vehicle is well taken care of. We appreciate your patience and understanding, and we’re always looking for ways to improve our service experience. If you have any further concerns or need assistance with future appointments, feel free to reach out directly.

July 24, 2025

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Great service and friendly, helpful staff. Clean and quiet waiting area. Highly recommend the service department. More

by baileyk0
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Recommend Dealer
Yes

July 24, 2025

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Great service great diagnostics Paul is the Best I’ve been going to Cadillac of Norwood for 15 yrs professional service takes care of it right More

by MIKEG1402
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Recommend Dealer
Yes

July 23, 2025

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Pleasant experience my appointment for an oil change and tire rotation was on time and was done in a fair amount of time. More

by MICHELE.LOUD
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Recommend Dealer
Yes

July 18, 2025

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Great people and great service. Mike and the team are always nice and on point. . More

by RDESLONGCHAMPS
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Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, George Touma

July 18, 2025

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Loyal customer because of Paul. My warranty has expired but they always treat me well and any repairs are always reasonable. More

by MEWBIGDAD88
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Recommend Dealer
Yes

July 17, 2025

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Paul has been my service representative for years and I have always appreciated the attention he has given ton me when I bring my car in for service More

by RWOERNLE
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Recommend Dealer
Yes

July 16, 2025

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Paul is amazing he got me out of there in2 hours And I had a muffler and a horn put in. More

by CVARTERESIAN
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Recommend Dealer
Yes

Other Employees Tagged: George Touma , Jeff Bertoni, Joe Fernandes

July 15, 2025

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Employee Rating

Great job then A/C is working better than ever "Very Cold". Thank you, Paul and the entire staff, at Cadillac of Norwood. Jerry More

by JDHIATT
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Recommend Dealer
Yes

Other Employees Tagged: Joe Fernandes

July 10, 2025

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Employee Rating

Paul T. & George T. Are both great I’ve had nothing but great experiences with scheduled and unscheduled repairs for my Escalade. Cadillac Norwood A++ More

by cleddy.rodriguez
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Recommend Dealer
Yes

Other Employees Tagged: George Touma

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