
Paul Trace
General Manager
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
24 Reviews
Write a Review24 Reviews of Paul Trace
August 29, 2025
Ones my sales man And heather and service manager and everybody else involved got on the same page. Everything went good.🤠‼️ everybody else involved got on the same page. Everything went good.🤠‼️ More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Jennifer Griffith , Young lady in the part counter
July 25, 2025
Honest dependable nice trustworthy and giving to customers and going above and beyond to make sure you're satisfied with your purchase and service. customers and going above and beyond to make sure you're satisfied with your purchase and service. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Jennifer Griffith
June 28, 2025
The service manager kept me updated with the status of my repair. Also a nice waiting area. repair. Also a nice waiting area. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Jennifer Griffith
May 30, 2025
They step in to assist me oder the parts needed and complete the problem I was aware of and also one I had no ideal about complete the problem I was aware of and also one I had no ideal about More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Jennifer Griffith
May 03, 2025
Great customer service awesome staff I will definitely visit again for any future needs or repairs visit again for any future needs or repairs More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Jennifer Griffith
March 06, 2025
Im very satisfied with the experience ive had and the professional people that ive dealt with thus far. Definitely appreciate the respect and courtesy that everyone has. Would certainly recommend to a fr professional people that ive dealt with thus far. Definitely appreciate the respect and courtesy that everyone has. Would certainly recommend to a friend . honestly already have. Thank you! More
Other Employees Tagged: Nicole Bandera
November 17, 2024
Everyone who works here are very Friendly and they made me feel good about purchasing my jeep! me feel good about purchasing my jeep! More
Other Employees Tagged: Nicole Bandera, TJ Farrell, John Holland, Joe Hancock
October 16, 2024
Professional and customer service focused Provide timely updates Website easy to utilize Follow up well updates Website easy to utilize Follow up well More
Other Employees Tagged: Nicole Bandera
October 11, 2024
They were very professional! I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Car I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Carson came along and to my absolute embarrassment he noticed it was because my passenger visor was not clipped. He calmed my embarrassment and tells me it’s okay happens all the time. He was very kind about it as well. Even when I felt so embarrassed. More
Other Employees Tagged: Jeff McLawhorn, Nicole Bandera, TJ Farrell, John Holland, Jodie Santoro, William Florence, MJ Houston, Joe Hancock, Larry Stevens , Kris in sales/appraisal and Carson in service department 10/10
October 06, 2024
Got my daughters 2008 Charger srt8 back fron the dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed a new pump in the Dodge Charger srt8 in August and never had a problem. Got it back from the dodge dealership then that’s not working now. Had to pump the fuel pump out and found out that it was some sticky glue type stuff on the floating ball that was keeping it down. So I had to replace that. Then Leaking fuel from the passenger side pump because when the technician removed it to check it. He didn’t install the gasket back properly so when you fill the fuel tank up then it leaking which caused the fuel smell. So I’m not happy. Very poor craftsmanship. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Jennifer Griffith , Mechanic did not do a good job.
Dealership Inventory (193 Vehicles)




