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Paul Tokatlyan
Paul Tokatlyan | Page 128
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,295 Reviews
Dealership Experience
24 yrs, 3 mos
Languages Spoken
Armenian
English
1,295 Reviews
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1295 Reviews of Paul Tokatlyan
August 17, 2018
Amazing staff Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced f Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced for the first time by a dealer is nerve wrecking. By the time the car was done I felt like a part of the family. Very honest and trustworthy. Thank you for making it feel like home. Keep up the good work. I will be coming back. More
by MIDRIVAS
Verified Customer
August 12, 2018
Customer service is amazing.. Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! T Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! Thanks More
by Martin U
August 11, 2018
SERVICE GUYS The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my k The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my kind of service. More
by S_DERRELL
August 11, 2018
Great Knowledgeable Service I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After all these years they have always been very professional and courteous always answering with a smile. More
by ALEX T
Other Employees Tagged: Armen Yagubyan
August 08, 2018
Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing went smoothly and even went out of his way to give me some background info on my vehicle. 5 stars all the way More
by MARKTUITAU
Other Employees Tagged: Tiki N, Saul Turcios
August 04, 2018
Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they promised when I made the appointment. More
by ASADRI
August 03, 2018
Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important human being Thank you Poul , I really appreciate it , we need more of you in this world 👍🏻👍🏻Great service More
by HARMIKSHAH
August 02, 2018
Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More
by DENNYS.A.VACA
August 01, 2018
Paul is amazing! I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response r I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response right away from Paul and his team. They were waiting for me and recognized me, and my service was done speedily while I waited in the a/c with wifi! They knew I had to leave by a certain time, and they turned my car in ten minutes early. Really incredible service. More
by Nicole S.
July 25, 2018
Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend this place for service. More
by LIZZETHGIL10
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