Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi
Refer Me

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,203 Reviews

Dealership Experience

23 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,203 Reviews

Write a Review

1203 Reviews of Paul Tokatlyan

April 23, 2025

Dealership Rating
Employee Rating

I have been going to Mitsubishi 20 years for service! (Same car). Paul has always been helpful in keeping my old car maintained and in good repair. I always have a good experience when I bring my car in More

by Wegnerpaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2025

Dealership Rating
Employee Rating

Thank you so much for your service always is professional and good 😊 the workers are very professional thank you so much More

by Gisela Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

April 21, 2025

Dealership Rating
Employee Rating

I appreciate that Paul was engaging and kept me informed on the status of the repairs. This was my first visit and I had a Positive Experience. More

by MARCARELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

I would like to thank Paul for his excellent help. He behad in a phenomenal way. 100% recommended good service More

by GUEVARA.ME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2025

Dealership Rating
Employee Rating

Ver straight forward and professional to deal with. Very happy with the results of the service. More

by GCHERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

March 29, 2025

Dealership Rating
Employee Rating

Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I More

by Barbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

March 25, 2025

Dealership Rating
Employee Rating

I will like to thank Paul and Armen from the service department, good service all the time They are very helpful. More

by FIGUEROAM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

March 24, 2025

Dealership Rating
Employee Rating

paul and everyone else at the dealer were great to deal with and wil go again More

by 4legz20toez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

Was quick, professional and completed in a timely manner. Recommendations made to keep my vehicle running great. More

by FJSUASTEGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2025

Dealership Rating
Employee Rating

PAUL did a great job as well as the whole team and fixing my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wo More

by delmonteguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (159 Vehicles)

used 2021 Volkswagen ID.4 car, priced at $19,885
2021 Volkswagen ID.4
used
Dusk Blue Metallic/Black Roof exterior
Automatic
Rear-wheel Drive
used 2018 Tesla Model S car, priced at $24,999
2018 Tesla Model S
used
Midnight Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Mitsubishi Mirage G4 car, priced at $18,015
2024 Mitsubishi Mirage G4
new
Jet Black Metallic exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $22,770
2023 Hyundai Santa Fe
used
Twilight Black exterior
Automatic
All-wheel Drive
used 2023 Chevrolet TrailBlazer car, priced at $18,588
2023 Chevrolet TrailBlazer
used
Summit White exterior
Automatic
Front-wheel Drive
used 2023 Chevrolet Bolt EV car, priced at $14,889
2023 Chevrolet Bolt EV
used
Bright Blue Metallic exterior
Automatic
Front-wheel Drive