Paul Tokatlyan

I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was able to repair it for a very affordable price and assist me with filing a supplemental claim. Thank you for your excellent service More

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I recently moved to the area and chose this dealership as my new home since I’m still under factory. Everyone has been nice and the process has been smooth and easy. Based on past experience I always bring h my new home since I’m still under factory. Everyone has been nice and the process has been smooth and easy. Based on past experience I always bring half a day of work to the shop to keep me busy but I never end up waiting too long and they stay in communication. So far so good great job Universal! More

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Mycar has been serviced by this dealer since I bought it. I find the dealership accessible, reliable, friendly I find the dealership accessible, reliable, friendly More

by SUSAN.ESGUERRA Verified Customer Verified Customer

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Service was great and Paul was awesome. I'll come back and I'll tell all my friends this place is great. I'll come back and I'll tell all my friends this place is great. More

by CARLOS40 Verified Customer Verified Customer

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Good place to go very communicative answered all my questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. More

by irisbriseno1 Verified Customer Verified Customer

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Paul is fast, flexible and readily available. Had to change the appointment schedule and he easily accommodated. Had to change the appointment schedule and he easily accommodated. More

by HECTORACURIEL Verified Customer Verified Customer

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I always receive great service and they never try to upsale me. I can always trust that they will recommend what is necessary to be done in my car. upsale me. I can always trust that they will recommend what is necessary to be done in my car. More

by LA.ARTIGA Verified Customer Verified Customer

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This location is the best. Today I went for some tires, got the best price for all season and Michelin brand. Anybody looking for tires this is the place to go and make sure to Today I went for some tires, got the best price for all season and Michelin brand. Anybody looking for tires this is the place to go and make sure to talk to Paul . BEST SERVICE ADVISOR. More

by NIGHTLIFEEDC016 Verified Customer Verified Customer

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Pleasant experience , thorough with no gimmicks very personable,seem to do just what is needed an no more personable,seem to do just what is needed an no more More

by KENNETH41955 Verified Customer Verified Customer

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Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal Mitsubishi this weekend. From start to finish, everything ran smoothly. The wait time was only about 45 minutes, and the job was completed thoroughly and efficiently. A huge shoutout to Paul, who delivered top-tier customer service and made sure I was well taken care of throughout the process. He was attentive, professional, and genuinely cared about my experience. After the service, he even followed up with a thoughtful message. More

by CARLCOOKSJR Verified Customer Verified Customer

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