Paul Suchanek
Paul Suchanek at Niello BMW Elk Grove
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Paul Suchanek

General Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.6
22 Reviews

Dealership Experience

6 yrs, 5 mos

4.6

22 Reviews

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22 Reviews of Paul Suchanek

November 04, 2024

Dealership Rating
Employee Rating

This was the easiest car purchase transaction that I have experienced. Items were clearly communicated and there was no pressure to purchase supplemental items. More

by ARORTEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE

Nov 05, 2024

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 08, 2024

Dealership Rating
Employee Rating

Everyone was very welcoming and accommodating to my needs. My entire car buying experience was perfect from the moment I walked in, to the moment I left with my brand new car! More

by MATTHEW JENKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Niello BMW Elk Grove responded

Matthew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 06, 2024

Dealership Rating
Employee Rating

Easy to work with, very professional great sales/management team! Highly recommended dealership.thank you! More

by DOUG.DINJIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Niello BMW Elk Grove responded

Doug, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 28, 2024

Dealership Rating
Employee Rating

All staff are friendly, competent and trustworthy. Jas was very helpful and efficient. Total experience was very pleasant. More

by STEVEJEEP0
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira

Sep 29, 2024

Niello BMW Elk Grove responded

Steve, It's fantastic to hear that Jas provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

June 16, 2024

Dealership Rating
Employee Rating

Very professional! Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction More

by jeanachristina
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Mike De La Pena

Jun 17, 2024

Niello BMW Elk Grove responded

Gina, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 28, 2024

Dealership Rating
Employee Rating

Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m More

by WARDBISCHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir

May 29, 2024

Niello BMW Elk Grove responded

We're sorry to hear about your experience, Ward, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 06, 2024

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Employee Rating

Sales process was easy but once they got our money and got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s More

by MATTKOPECKI
Finance Experience
Recommend Dealer
No

Other Employees Tagged: ELISA GALA , Pov San

May 10, 2024

Niello BMW Elk Grove responded

Matt, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 19, 2023

Dealership Rating
Employee Rating

A great dealership and a awesome team. ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very pa More

by RAVI GAIKWAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir , marcos

Dec 20, 2023

Niello BMW Elk Grove responded

Thank you, Ravi, for your kind words for our team and this review! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove, we look forward to having you as one of our valued customers for many more years! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 01, 2023

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Employee Rating

Niello BMW and Amir were great! They were easy to work with and the buying experience was fast and easy. More

by RPETERS701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike De La Pena, Mike Sulman , Amir Mohabbat

Dec 03, 2023

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear Amir was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

June 18, 2023

Dealership Rating
Employee Rating

Fantastic service and now have a long term relationship with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. More

by JONATHANLEWIS5323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove for your recent service visit, Jonathan! We will make sure to pass your thanks along to Richard, Tom, and the rest of our team and look forward to serving you again in the future!

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