Paul Suchanek
Paul Suchanek at Niello BMW Elk Grove
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Paul Suchanek

General Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.5
30 Reviews

Dealership Experience

6 yrs, 10 mos

4.5

30 Reviews

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30 Reviews of Paul Suchanek

March 27, 2025

Dealership Rating
Employee Rating

We are like family at BMW Elk Grove, whatever our needs are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I sti More

by MAGLORIADULAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Mohammadi , Brad is my advisor

Mar 27, 2025

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 16, 2025

Dealership Rating
Employee Rating

Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on em More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: MATTHEW JARDINE , Timothy

Mar 20, 2025

Niello BMW Elk Grove responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 08, 2025

Dealership Rating
Employee Rating

Extremely Caring with a goal to make the customers feel appreciated and provide the best service too More

by cguerrero777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 15, 2025

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei More

by cguerrero777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 06, 2025

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Employee Rating

Amazing service and really able to answer all the questions that we had. They asked all the right questions so that we came home with a car we love! More

by THE.WAYNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira, MOH MOSSA , Julian Woodfork

Jan 06, 2025

Niello BMW Elk Grove responded

It's fantastic to hear that Paul, Jas, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 05, 2025

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Employee Rating

Very easy experience. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. More

by TIMBAUMSTEIGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TRAVIS GLESSNER , Julian Woodfork, Tim

Jan 06, 2025

Niello BMW Elk Grove responded

Thank you, Tim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 29, 2024

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Travis was the best and I will buy all my cars from him at Niello! More

by INFO@SMICSBAR.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: TRAVIS GLESSNER

Jan 03, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad Travis and our team were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 24, 2024

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Employee Rating

Enjoyed the staff, all of them. I am a returning Niello customer and very happy to be back in the fold More

by A.ELLIS39
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ELISA GALA, MATTHEW JARDINE , ADRIAN ANDRADEZ, JULIO HERNANDEZ

Nov 25, 2024

Niello BMW Elk Grove responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 04, 2024

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Employee Rating

This was the easiest car purchase transaction that I have experienced. Items were clearly communicated and there was no pressure to purchase supplemental items. More

by ARORTEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE

Nov 05, 2024

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 08, 2024

Dealership Rating
Employee Rating

Everyone was very welcoming and accommodating to my needs. My entire car buying experience was perfect from the moment I walked in, to the moment I left with my brand new car! More

by MATTHEW JENKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Ozzie Cortez

Oct 08, 2024

Niello BMW Elk Grove responded

Matthew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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