Paul Mitchell | Page 4

Work done was excellent. .They were able to get me in quickly and worked well with my schedule. .They were able to get me in quickly and worked well with my schedule. More

by LCS828 Verified Customer Verified Customer

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Kind courteous and efficient. My service needs were completed with professionalism and accuracy. Service manager Scott, and top mechanic Sam went above and beyond to correct the p My service needs were completed with professionalism and accuracy. Service manager Scott, and top mechanic Sam went above and beyond to correct the problems. More

by VOLTZZZ Verified Customer Verified Customer

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Great service as always. The team always takes care of me and my needs even for simple oil changes The team always takes care of me and my needs even for simple oil changes More

by CGROODY Verified Customer Verified Customer

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Misdiagnosis a lot of problems and still charges you. They are more of a trial and error work shop hoping to fix the problem. My car still has the same problem. They are more of a trial and error work shop hoping to fix the problem. My car still has the same problem. More

by DAJEFF64 Verified Customer Verified Customer

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Noah was great at keeping in touch and promptly getting back to us with any questions we had. We had a great experience. back to us with any questions we had. We had a great experience. More

by D.HOGARTY Verified Customer Verified Customer

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GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD More

by Kumo Verified Customer Verified Customer

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Service and wait time was great. Knowledgeable about what service was needed and what to expect. Knowledgeable about what service was needed and what to expect. More

by dina_ryd Verified Customer Verified Customer

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Belly Pan: Large belly pan damage - The last service done at your dealer ship on 08/11/24 and observed that Belly Pane need to change in next oil change but it was observed that today it came out from front at your dealer ship on 08/11/24 and observed that Belly Pane need to change in next oil change but it was observed that today it came out from front and make abnormal sound while driving at 50mph and seems cracked. The plates seems not fitted properly and from side screw came out and touched to road. Now it seems to be replaced. More

by sandeep varshney Verified Customer Verified Customer

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Fast easy service. Always nice. Quick check in. Would reccomend. I purchased my car from Huntington vw but smithtown is close to my house. Convienient Always nice. Quick check in. Would reccomend. I purchased my car from Huntington vw but smithtown is close to my house. Convienient More

by MANDALA05 Verified Customer Verified Customer

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I bought my vehicle from Smithtown Volkswagen and they have serviced my Passat ever since. This time I brought it in for the 40 thousand mile service, which includes the minor, standard, and extended serv have serviced my Passat ever since. This time I brought it in for the 40 thousand mile service, which includes the minor, standard, and extended service where they check and service everything, and also change the spark plugs. Even though there are two VW dealers very close to me in Brooklyn, I drive the approximate 50 miles each way to Smithtown Volkswagen for my service because of the professional way I am treated by the staff. I drive the approximate 100 miles back and forth because their customer service is far and beyond what I have experienced with any other car dealer. I was able to schedule my service visit easily, and I received a text and email confirmation as well as a reminder. Once I arrived my service advisor Noah took the time to understand my vehicle and write up what needed to be performed at this visit. Additionally, during my visit, the mechanic Evan who was working on my car came out and explained clearly what was being done to my vehicle and his professionalism and expert knowledge gave me the added assurance that everything was done correctly. The dealership is under new ownership, but the new owners and management of Smithtown Volkswagen should be made aware of the expert and professional way I was treated by their employees and their employees should be noticed for a job well done. While there, my salesman from years ago, Adam, greeted me and he went out of his way to inquire if everything is Ok. Adam informed me on what's new and available on the showroom floor, and even though he knew I was not ready to purchase a new vehicle, I appreciated the time he took to show me what was new and to explain finance options available. Once again, the fact I drive all those extra miles is because I trust my vehicle and mine and my family's safety to Smithtown Volkswagen, and that simple fact says more than anything I can write. More

by legalese4u Verified Customer Verified Customer

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