Paul McDaniels
General Manager
Flagship Motorcars of Lynnfield
385 Broadway Rt 1 North
Lynnfield, MA 01940
104 Reviews
Write a Review104 Reviews of Paul McDaniels
June 03, 2024
Don't ever try to return a defective part at this dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when yo dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when you spend money, but god forbid you should want to do a return. And if they do actually accept the return they'll banish you from the dealership for life as they did with me and make up the most ridiculous lies and false reasons to actually try to justify their extremely POOR customer service. And the owner, oh boy, don't ever expect to speak with him, because he goes out of his way to avoid customers at all costs being fully aware of his deplorable customer service. This, while his rotten secretary has the nerve to tell customers who need to speak with this dealership owner, that they are being rude for asking. She's another piece of work!! Remember the primates in 2001 A Space Odyssey? Well the sophistication, compassion and understanding of these people is about the speed of those apes. Now I understand why so many people have STOPPED buying Mercedes Benz's and switched to other, more reliable and more credible brands of vehicles. Those dealership owners don't dodge customers and leave it to their egotistical and arrogant managers to handle their problems. More
Other Employees Tagged: Mike Hannafin, Greg Zawislak, Gerry Salvati, Richard Militello, Michael Simmons , Herb Chambers, Lauren, et. al.
June 03, 2024
Don't ever try to return a defective part at this dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when yo dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when you spend money, but god forbid you should want to do a return. And if they do actually accept the return they'll banish you from the dealership for life as they did with me and make up the most ridiculous lies and false reasons to actually try to justify their extremely POOR customer service. And the owner, oh boy, don't ever expect to speak with him, because he goes out of his way to avoid customers at all costs being fully aware of his deplorable customer service. This, while his rotten secretary has the nerve to tell customers who need to speak with this dealership owner, that they are being rude for asking. She's another piece of work!! Remember the primates in 2001 A Space Odyssey? Well the sophistication, compassion and understanding of these people is about the speed of those apes. Now I understand why so many people have STOPPED buying Mercedes Benz's and switched to other, more reliable and more credible brands of vehicles. Those dealership owners don't dodge customers and leave it to their egotistical and arrogant managers to handle their problems. More
Other Employees Tagged: Mike Hannafin, Greg Zawislak, Gerry Salvati, Richard Militello, Michael Simmons , Herb Chambers, Lauren, et. al.
May 09, 2024
Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude, 0 communication skills! He is a very rude person! I dont know what he has against me personally! Made me very uncomfortable and not welcome! I have bought more than 6 cars at this dealership and referred dozens of people there, not once he made me feel welcomed! Rude rude person! More
Other Employees Tagged: Derek Munro, Mike Hannafin, Nick Ioannidis, Michael Andrews , Nathan Haugh, Renan Marchet, Stephen Lopes
April 23, 2024
Flagship is one of if not thebest dealerships I have had the pleasure of purchasing a car from. All the way from the service Dept, sales, finance, and management the experience was excellent. Julia was ve the pleasure of purchasing a car from. All the way from the service Dept, sales, finance, and management the experience was excellent. Julia was very attentive to everything I needed. Derek Munro was involved from the start and took care of everything that needed to be done to get me the car I wanted. I Highly recommend this dealership. More
Other Employees Tagged: Derek Munro, Julia Lisa Papagno, Ibe Ogwu
April 16, 2024
Extremely customer oriented, great service, it feels like part of a family! I would definitely recommend Flagship part of a family! I would definitely recommend Flagship More
Other Employees Tagged: Gil Otero, Craig Bovio
February 21, 2024
The process was seamless, the product is beautiful and looking forward to driving my new car, thanks to the entire team at Herb Chambers, I know there are a lot of moving parts behind the glory of the sap looking forward to driving my new car, thanks to the entire team at Herb Chambers, I know there are a lot of moving parts behind the glory of the saps personnel. More
Other Employees Tagged: Julia Lisa Papagno, Darnell Caruso-Kelley
February 13, 2024
The best dealership to buy a Mercedes Benz , i have bought 7 cars form these guys already and every time they get me the best deal possible.Mkae sure to see Sean he will make sure you have the best exp bought 7 cars form these guys already and every time they get me the best deal possible.Mkae sure to see Sean he will make sure you have the best experience of getting a new car. More
Other Employees Tagged: Ken Julian, Gil Otero, Darnell Caruso-Kelley, Ibe Ogwu, Sean Bresnahan, Maria Pena, Luke Cacicio, Antonio Alvarado
January 05, 2024
the Service at Flagship motors is absolutely first class there no delay they take care of the problem. They wash the car, clean the interior and you’re out in a short time.. It’s a pleasure to go there. Fra there no delay they take care of the problem. They wash the car, clean the interior and you’re out in a short time.. It’s a pleasure to go there. Frank Serio, a happy customer of Flagship Motorcars!! More
Other Employees Tagged: Mike Hannafin, Renan Marchet
December 01, 2023
Stephen Lopes, service advisor, goes above and beyond to accommodate his clients. I would highly recommend working with him. Bobby D. accommodate his clients. I would highly recommend working with him. Bobby D. More
Other Employees Tagged: Stephen Lopes