Paul Martinez
Paul Martinez at Audi Wyoming Valley
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Paul Martinez

Audi Certified Technician

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Paul Martinez

November 13, 2024

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Great service department from top to bottom. Brian Joe marlynn and Steve made the experience smooth! More

by Chriskaz33
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Recommend Dealer
Yes

October 23, 2024

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They are very easy to deal with. Kind. Courteous. Understanding. Great communication. Fair. Thorough. On time. Seamless. More

by hbh8
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

October 11, 2024

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Randy did a phenomenal job getting me into my 2020 Audi Q5. I was highly recommended to Randy from a friend who purchased a Q7 from him. I drove 2.5hrs from NJ to connect with Randy. Initially I had chosen More

by Terrance.Morris
Sales Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with Randy! We are thrilled to hear that he provided you with exceptional service during your search for the perfect Audi Q5. It’s fantastic that you were recommended to us by a friend, and we truly appreciate you traveling all the way from NJ to work with Randy. Randy’s dedication to ensuring you found the right vehicle, especially when complications arose with the 2018 Q5, speaks volumes about his commitment to our customers. We're glad that he maintained constant communication with you throughout the process; we believe that open and honest communication is key to a great buying experience. It's also great to hear that you found his knowledge of the Audi lineup to be helpful! We strive to create enjoyable experiences, and it’s wonderful to know that you felt satisfied with your decision. We hope you’re loving your new 2020 Audi Q5 and enjoying every drive! If you have any questions or need further assistance, don’t hesitate to reach out. Thank you once again for choosing Audi Wyoming Valley, and we look forward to seeing you again in the future!

September 30, 2024

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As always Brian and the service team were excellent. They are always courteous and pleasant to work with. More

by SANINH84
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with Brian and our service team! We’re thrilled to hear that you found them to be excellent, courteous, and pleasant to work with. Providing exceptional service is our top priority, and it’s wonderful to know that our efforts have made a difference for you. We truly appreciate your trust in us, and we look forward to continuing to serve you in the future. If there's anything more we can do for you or any feedback you'd like to share, please don’t hesitate to reach out! Thank you again for your kind words!

August 20, 2024

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Is exelen service exelen people good iservise i tecomended i like how they work exelen More

by fco.ramirez0121
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Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Audi Wyoming Valley, we strive to provide excellent service and make sure every customer feels valued and satisfied. Your recommendation means a lot to us and encourages us to keep up the great work. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for taking the time to share your experience!

June 12, 2024

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I had a great experience at this dealership. The service was EXCEPTIONAL. From my phone call to schedule all through the service experience was perfect. The staff at Wyoming Valley Motors/Audi w More

by THECREATIVEPUMPKIN
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Recommend Dealer
Yes

Other Employees Tagged: Joe Goas , Penelope

Jun 20, 2024

Audi Wyoming Valley responded

That's fantastic to hear! It's always refreshing to encounter exceptional service, especially when it comes to something as significant as car maintenance. Wyoming Valley Motors/Audi sounds like they truly understand the importance of delivering top-notch customer care. It's great to know you had such a positive experience from start to finish. Thanks for sharing your feedback, and here's to many more seamless visits to the dealership for your Audi needs in the future!

June 10, 2024

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Service is great! They send you a video showing what the problem is and also a 4 point check! I definitely recommended More

by Byron Naldonado
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Recommend Dealer
Yes
Jun 20, 2024

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you appreciated our service and found our video explanation and 4-point check helpful. Recommendations like yours mean the world to us. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here to help!

May 30, 2024

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Very professional and sensitive to the needs of their clients. They are timely in their response. More

by kboras52
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Recommend Dealer
Yes

November 20, 2023

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Pleasant service and beautiful waiting area for you to wait for your service to be completed. More

by RAYSCAPE
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Recommend Dealer
Yes

November 11, 2023

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really great service! helped me out with my oil change! the service was quick and my car wash was great too More

by karmel922
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Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor, Chris Miller , Dennis Harrison, Mike Laskowski, Derrick B , Frank Blanco, Lisa Maximowicz, Adam Moncan

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