Tessa Hettesheimer
Tessa Hettesheimer at Audi Wyoming Valley

Tessa Hettesheimer

Parts Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
10 Reviews

Dealership Experience

2 yrs, 5 mos

5.0

10 Reviews

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10 Reviews of Tessa Hettesheimer

June 30, 2026

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Employee Rating

Very pleased with my first rate, Service Got acquainted with Lexi, Brian, Stephen and Paul. They were professional and accommodating. Stephen picked up my car for the service appointment now that’s high-le More

by BW1230
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Recommend Dealer
Yes

May 08, 2026

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Always great service and I feel they are honest. Saved me a lot of money for oil change on Lamborghini huracan where Lamborghini dealership would charge double. More

by Why
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Recommend Dealer
Yes

May 01, 2026

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Extremely helpful, addressed all of my vehicles concerns and kept me updated throughout my repair.The service team is awesome! More

by SJESUIT3717
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Recommend Dealer
Yes

October 15, 2025

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I was promptly written up, the wait time is what I expected for the visit. More

by Jason@TheShop570.com
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Recommend Dealer
Yes

October 14, 2025

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I like that they meet me at my vehicle and how they follow up with me after I’ve got my car back. More

by Stephen.bott
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Recommend Dealer
Yes

August 06, 2025

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Paul was fantastic. He was very meticulous and found a potential problem before it caused any damage. Kudos to the entire team at Audi Wyoming Valley. It shows they r More

by JERRI AND JOE
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Recommend Dealer
Yes

July 09, 2025

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I will not go anywhere else for vehicle services. Brian and the rest of the staff are very accommodating and honest. I trust them with my vehicle and I know for a fact that they know what they are do More

by Taylor.cook83
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Recommend Dealer
Yes

June 05, 2025

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Everyone was very accommodating and courteous! It was very easy to communicate with all parties and responses were instantaneous! Great dealership! More

by CRAIGP1230
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Recommend Dealer
Yes

Other Employees Tagged: Joe Goas

May 15, 2025

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Everyone was extremely helpful and kind. The car was fixed and it was perfect. It was an excellent experience. More

by PALMERMARQUART
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

April 05, 2025

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Service work takes usually longer than they tell you. An hour and a half job took nearly 3 hours. More

by ARCHANGEL0
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Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Peyton Grilli

Apr 26, 2025

Audi Wyoming Valley responded

Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your service appointment. We understand how frustrating it can be when the time doesn’t align with expectations. Please know we’re constantly working to improve our processes, and your comments help us do that. If you’d like to discuss this further or have any concerns, don’t hesitate to reach out to us. We value your time and will work to ensure a more timely experience in the future.

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